Toyota of North Austin

As always, I received great friendly service. I had a six-month checkup-service and annual state inspection. It all was done in a timely manner, and also with a free car wash. Thank you; I'll be back. six-month checkup-service and annual state inspection. It all was done in a timely manner, and also with a free car wash. Thank you; I'll be back. More

Will was very accommodating and prompt. I had to cancel my appointment for Saturday last minute and he was able to fit me in the day I called. They had my oil change and inspection done in less than an hou my appointment for Saturday last minute and he was able to fit me in the day I called. They had my oil change and inspection done in less than an hour. More

Syed S Smit you are fantastic , walked away with brand new RAV4 thanks to hiim . This been amazing experiance and so fast and easy . SYED STAY AWESOME new RAV4 thanks to hiim . This been amazing experiance and so fast and easy . SYED STAY AWESOME More

Diagnosed the problem one day and had it fixed by mid afternoon the next day including the recall fix. Curteous staff and fast check out. afternoon the next day including the recall fix. Curteous staff and fast check out. More

6 months maintenance I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing u I was happy with the COVID-19 protocols I saw implemented as I drove into service bay and I appreciated the information about the vehicle sanitizing utilized before I picked up my truck after the service was completed. More

After researching both the Honda CRV hybrid and the Toyota RAV 4 hybrid, Travis Smith helped me make my final decision to buy the RAV. Love my new RAV hybrid! Thank you, Travis! Toyota RAV 4 hybrid, Travis Smith helped me make my final decision to buy the RAV. Love my new RAV hybrid! Thank you, Travis! More

Maund Toyota In Austin Chose Maund Toyota because they had a large inventory of cars and especially one with the options I was looking for. Went to their website and filled Chose Maund Toyota because they had a large inventory of cars and especially one with the options I was looking for. Went to their website and filled in the 'interested in this car" stuff. Got a call from Jill Reenan who I believe was the internet sales person. She immediately said she would take 2500 off the car price without me asking. Off to a good start! Jill is a high energy/very organized person, She did slow down a bit when I needed her to explain stuff. She knew her stuff and didn't spew any BS. Note to the military folks, if you want the $500 military discount, you must finance through Toyota. I had pre-arranged financing through Capitol one at a lower rate. Their rate was 4% +, which in my opinion is high. The process was relatively painless, worse part was the wait between being handed off to other people. Sales to finance to sales. The entire process from drive in to drive out took 3.5-4 hours. Freakin exhausted by the time it was done. So tired I forgot to ask for a free Toyota ballcap or coffee cup. Bottom line, I would definitely recommend this dealership and Jill Reenan. More

I have bought several cars in my life. Shannon Brady is the man. He was our salesman. We had to drive 4 hrs and the sale was smooth. No surprises today! He did exactly what he promised. I tried other Toyot the man. He was our salesman. We had to drive 4 hrs and the sale was smooth. No surprises today! He did exactly what he promised. I tried other Toyot dealers in Corpus Christi, Victoria and Austin They all tried to take us for fools. All others told me we couldn't get it done. Well guess what...I recommend one Toyota Dealer... Charles Maund. They will treat you like people More

Absolutely poor communication Was referred to Charles Maund through the Costco Auto Program, and contacted by David Hardy. Was looking for a specific configuration, and he told me Was referred to Charles Maund through the Costco Auto Program, and contacted by David Hardy. Was looking for a specific configuration, and he told me that there was not a model on the lot, and that it would have to be special ordered. No problem, i don't mind waiting. From Friday through about Monday he was talking with me over email, and shooting me prices and whatnot. No problem. He also said he was going to get in contact with the Toyota rep for the region, as he said this vehicle (RAV4) could not be ordered with certain packages in the region (Gulf States Toyota). I thought that was odd, but i also sent him an email saying i was also considering another model. That email never was responded to, and he told me once he gets with his Toyota rep, he would get back to me. Then came tuesday, and i did not hear anything back. I was also talking with Toyota of Cedar Park, and they were responsive to my needs and actually ended up selling me a vehicle in the end, something that David Hardy never did. If he did not want to sell me a vehicle then he should have said so. "Ghosting" customers is not good at all and extremely unprofessional. Will never recommend them to anyone. More

Our visit to Charles Monde Toyota was the most pleasant car buying experience I've ever had! Everyone was super friendly and very helpful, And the whole process of financing the car was seamles and very ef car buying experience I've ever had! Everyone was super friendly and very helpful, And the whole process of financing the car was seamles and very efficient. Before we were allowed to leave the lot, the car was immaculately detailed and had a full tank of gas! More