Toyota of North Austin

2018 camry xse as per Shannon Brady I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl; Sh I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl; Shannon Brady was an outstanding representative for the car I bought and for the dealership in general.. As of right now I feel my experience was outstanding in every way BUT again, I have not been given the time to put a survey together the way I would want to... Thank you to all involved at Charles Maund Regards Cindy Hubbard More

Review from Black Friday 2017 It was busy, as expected. Jon was great to work with but would have liked to have seen a better deal on the 4Runner. Highly recommend Jon though! It was busy, as expected. Jon was great to work with but would have liked to have seen a better deal on the 4Runner. Highly recommend Jon though! More

Walter Sanchez was great! Charles Maund Toyota was very easy to deal with and met all of my expectations. Walter Sanchez was extremely knowledgeable and did a great job. Ver Charles Maund Toyota was very easy to deal with and met all of my expectations. Walter Sanchez was extremely knowledgeable and did a great job. Very easy to work with. I'll be back! More

Always great service! I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. I take my 2015 Toyota RAV 4 to get it serviced when needed. The customer service has always been great, and I trust the service advisors. More

Warranty service Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complemen Excellent customer service. Everything was done in a timely manner. Will definitely go back to service my vehicle there again. I loved the complementary shuttle, it really helped me. Thank you. More

Met and exceeded all expectations I had not bought a car in a long time-had trepidations. All fears were allayed. I got a lot more than I expected in a base model Rav4. Shannon was pat I had not bought a car in a long time-had trepidations. All fears were allayed. I got a lot more than I expected in a base model Rav4. Shannon was patient, respectful and thorough. Now I will rave about my new Rav4 and the excellent experience at Charles Maund Toyota. More

Quick & Easy Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. The Everyone in this dealership was so friendly and they made the experience so easy going. They answered all of my questions & went above and beyond. They remember you and they help you out in any way possible without pressuring you into decisions you don’t want to make. I think it’s amazing that Kevin remembered me and I had only been in once before but it had been months since my last visit. It’s great to have a dealership with employees who care more about the customer than a commission. More

No hastle We purchased online. There was hastle. There was a delay. Of delivery but we were kept updated. I would buy here again. Great experience. If you need We purchased online. There was hastle. There was a delay. Of delivery but we were kept updated. I would buy here again. Great experience. If you need a a dealership I would recommend this place. More

Review Byron found a car I could afford and that fit perfect for me. I was very satisfied with the car he found for me. I would recommend Charles Maund if yo Byron found a car I could afford and that fit perfect for me. I was very satisfied with the car he found for me. I would recommend Charles Maund if you are looking for a great car at a great price. More

Terrible experience Before I begin, if it was possible I would give 0 stars to this dealership as they have no redeeming qualities. My salesperson had no knowledge of the Before I begin, if it was possible I would give 0 stars to this dealership as they have no redeeming qualities. My salesperson had no knowledge of the car I was looking to purchase and the repairs (if you can even call them that) consisted of double sided tape and hope. I found the car I wanted to purchase online and called the dealership to make sure the car was still available. The car was clean and looked spectacular when I arrived. The test drive went well but it was apparent by the answers to my questions the salesperson had no knowledge of the car I was test driving. After the test drive we worked out a price. The salesperson had to call a manager in to approve the price. We filled out the paperwork for the car. This is went it started to really go down hill fast. At no point during any discussions was I told I would have to leave the car for the repairs. The only repair we discussed was a sensor cover on the front bumper that the latch had broken on. I was promised the car would be fixed first thing in the morning and I would be able to pick the car up the next day. The next day I was called by my salesperson and told they needed to order the parts for the car and it would be ready Monday. Tuesday comes and still no update on the car. I called the dealership and could not get any updates and my salesperson was in training... that evening I received a text with an update of the car will be ready tomorrow. It took me 8 days and a threat to cancel the deal to receive the car I purchased. Finally, I picked up the car and drove home. a few days later I noticed the same sensor cover the car was delayed so long for was opening again. The reason it was opening was the double sided tape they used to "fix" the cover lost its stickiness. I can not recommend enough to stay away from this dealership. Unless you want to be lied to repeatedly and have shoddy "repairs" done to your car. More