Toyota of North Austin

Thank you, Shannon Brady, for a great car-buying experience! The main reason I shopped at and purchased a car last week at Charles Maund Toyota was the trust and confidence I have in Shannon Brady. I've had man The main reason I shopped at and purchased a car last week at Charles Maund Toyota was the trust and confidence I have in Shannon Brady. I've had many "not so good" experiences with numerous car salesmen, many who have wasted my time and always tried to up-sell. About a year and half ago, Shannon Brady helped me purchase a new Rav4 for my daughter (after she and I had visited a number of other dealers -- which were time wasters). He let her choose the vehicle she wanted and, at the same time he respected my budget. The whole car buying experience was very smooth and there were no unwelcome surprises when it came time to "do the deal." Shannon is extremely knowledgeable about all Toyota vehicles and he's not at all pushy. He listens to the customer's needs and make spot-on recommendations. When I needed another vehicle last week, I didn't shop at any of Toyota's competitors nor any other Toyota dealers. Rather than waste my time, I went straight to Charles Maund and asked for Shannon Brady. As before, he understood my needs; he answered all my questions; he made sensible recommendations; and he gave me a very good price. I currently own six Toyota vehicles. And when I need another new car, I'm returning again to Charles Maund as long as Shannon Brady is still there. Of course, I'd also recommend him to any of my friends who are in the market for a new vehicle. More

Customer Service Y Lee was a wonderful salesperson! I totally reccomend anyone to use him as their sales rep. He was friendly, patient, and supporting through the whol Y Lee was a wonderful salesperson! I totally reccomend anyone to use him as their sales rep. He was friendly, patient, and supporting through the whole car buying process! More

"Thank you" to Hieu Nguyen I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl. Hieu I have not had time to gather my complete thoughts about this purchase and feel i am being pressured to leave feedback but will give it a whirl. Hieu Nguyen was a great salesman in that he listened and matched me to the best car for me. He expedited the whole process so that I was out of there with my car in easy conditions. More

10,000 mile service Very easy to get the appointment I wanted, and didn't take forever to do the whole service. This is a great dealership....Wouldnt go to any other Toy Very easy to get the appointment I wanted, and didn't take forever to do the whole service. This is a great dealership....Wouldnt go to any other Toyota dealer. More

Fantastic attention to my needs and wants! I contacted JP Hogan at Charles Maund Toyota back in late 2017 detailing my specific wants for a new Tundra. At that time JP respectfully informed me I contacted JP Hogan at Charles Maund Toyota back in late 2017 detailing my specific wants for a new Tundra. At that time JP respectfully informed me that he would do his best to keep an eye out for incoming inventory that met those needs. Out of the blue I received a text from JP four months later with the exact words of "I found what you want" along with a picture of the truck I coveted and am now driving. Besides JP the team at Charles Maund made my purchase of a new 2018 Tundra a Fantastic experience!. Thanks guys, More

Great work from good people! Every visit to Charles Maund is outstanding and the folks that work there are all first rate :>) The waiting room is OK and other than the doors bei Every visit to Charles Maund is outstanding and the folks that work there are all first rate :>) The waiting room is OK and other than the doors being a little loud when they slam shut I have no complaints,,, jz More

Searching for Great Used Car at Charles Mund Toyota From the minute we walked into Dealership we felt very welcome! Ricardo listened to what we were looking for and proceeded to show us and explain our From the minute we walked into Dealership we felt very welcome! Ricardo listened to what we were looking for and proceeded to show us and explain our options. Never any high pressure sales tactic's. Overall a really great buying experience! Completely satisfied. Previous my daughter had purchased a new Toyota and her experience was the same! More

Awesome In for schedule maintenance. I had No appointment on a Saturday morning. I was able to get In and out in about an hour. It was great. In for schedule maintenance. I had No appointment on a Saturday morning. I was able to get In and out in about an hour. It was great. More

Professional Personnel Malia Bingham hits a home run when it comes to knowledge, professionalism, and service in helping a customer make excellent choices when purchasing a Malia Bingham hits a home run when it comes to knowledge, professionalism, and service in helping a customer make excellent choices when purchasing a new car. Ms. Bingham clearly understands that buying a new car can be a difficult process and is a model for how I think a customer deserves to be treated, More

It was outstanding The salesman was very helpful and was able to work with me to assist me on getting a price I could afford on the model I chose. The salesman was very helpful and was able to work with me to assist me on getting a price I could afford on the model I chose. More