Toyota of North Austin

Great Service Martin Flores always does a professional job when I go in for service. This is my second vehicle purchased and serviced at Charles Maund and I only ha Martin Flores always does a professional job when I go in for service. This is my second vehicle purchased and serviced at Charles Maund and I only have good things to say about everyone I have met. More

Oil change Long wait during the week. Need to be a bit faster or hire more people to assist. I had to wait to get attended then wait 1 hour to get oil change. Long wait during the week. Need to be a bit faster or hire more people to assist. I had to wait to get attended then wait 1 hour to get oil change. More

Exceptional experience Very knowledgeable caring salesman who introduced me to the right vehicle that fits my needs and my style and guided me with purchasing process includ Very knowledgeable caring salesman who introduced me to the right vehicle that fits my needs and my style and guided me with purchasing process including options for my financial situation. Also helped to set up vehicle features that I am not familiar with. Really having a pleasant time at dealer. Appreciate that. Will come back again and speak good things about Toyota and dealer. More

Fast, Friendly and Great Pricing I went in over my lunch hour and I was able to work with Ramiro to test drive the car I wanted, negotiate a great deal without hassles. The credit app I went in over my lunch hour and I was able to work with Ramiro to test drive the car I wanted, negotiate a great deal without hassles. The credit approval and paperwork was fast and painless. It took less than 45 minutes to complete the process. When I picked up my car it had a full tank of gas, was detailed and waiting for me. Ramiro was knowledgeable and as he highlighted the features of the car and took me through a complete run through of the vehicle. More

Quality car service provided by the service team department The team in the service department at Charles Maund Toyota are a wonderful group to work with. They always get your car serviced in time as promise The team in the service department at Charles Maund Toyota are a wonderful group to work with. They always get your car serviced in time as promised. More

Honest friendly service The service area is well staffed and everyone seems to be intent on doing great work and treating customers like we all want to be treated—with honest The service area is well staffed and everyone seems to be intent on doing great work and treating customers like we all want to be treated—with honest and friendly service. A great place. Sony Bala was especially pleasant to work with and solved a problem on the spot at no charge. Just one example of the great customer service at Charles Maund. More

Great Service, very knowledgable and friendly Yi Lee, was great from the moment we got to the showroom. He helped us pick out the right vehicle, was very knowledgeable on all the features and was Yi Lee, was great from the moment we got to the showroom. He helped us pick out the right vehicle, was very knowledgeable on all the features and was able to demonstrate them efficiently during our test drive. I had some minor hiccups with my financing, but he was patient and helped guide us through the process. I would recommend him to my friends. More

Jenelle has a bright future! Jenelle was attentive, courteous and professional. Byron, whom was the finance guy was up front, and professional. These two made my experience amaz Jenelle was attentive, courteous and professional. Byron, whom was the finance guy was up front, and professional. These two made my experience amazing. However, their was this one guy whom tried to undercut Jenelle, he was odd and strange, he almost made me walk. If it was not for Jenelle and her attention to me and my families needs we would have. I am pleased with my purchase, and look forward to working with her in the future. More

Excellent Shannon was a great salesman in that he listened and matched me to the best car for me. He expedited the whole process so that I was out of there wit Shannon was a great salesman in that he listened and matched me to the best car for me. He expedited the whole process so that I was out of there with my car within 3 hours. Time is money and he saved me a lot. More

Amazing Customer Service We had an "AMAZING" minivan buying experience at this location. They keep their word and delivered what they promise. We had decided to go to anothe We had an "AMAZING" minivan buying experience at this location. They keep their word and delivered what they promise. We had decided to go to another dealership and they backed off on their word, and left us hanging to dry. We called Charles Maund and they gave us their word on the deal and kept their word all the way. Thank you for all your help Malia Bingham & PJ More