Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,450 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
Contact Dealership
View Awards

8400 Research Boulevard

Austin, TX

78758

Directions

By Type

Showing 2,450 reviews

May 12, 2025

We got there at 12 for an oil change and Brantly was the one who attend us and my car was ready at 12:50 and we waited almost 2 hrs at 1:45 I went to ask if my car was ready and it was but brantly Brant che More

by Dasne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brantly Brant cheatham
Report | Print
May 12, 2025 -

Dasne responded

We got there at 12 for an oil change and Brantly was the one who attend us and my car was ready at 12:50 and we waited almost 2 hrs at 1:45 I went to ask if my car was ready and it was but brantly Brant cheatham went to lunch and didn’t even told me it was ready I had to go ASK so unprofessional..

May 16, 2025 -

Toyota of North Austin responded

Thank you for your feedback. Clear communication is very important to us and I'm sorry to hear that we fell short during your visit. If you need any further assistance, please don't hesitate to reach out to me. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

May 11, 2025

Made appt on line with list of things to be checked. Very easy and efficient. Services and prices clearly explained. Battery tested weak so I approved new one. That price and warranty clearly explained. More

by carolynrose34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brant Cheatham
Report | Print
May 13, 2025 -

Toyota of North Austin responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2025

Excelente lugar Excelente servicio te tratan muy bien la atención al cliente es muy buena More

by Orlando santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Toyota of North Austin responded

Hola Orlando, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si hay algo más que podamos hacer por ti.

May 09, 2025

I had an easy, stress-free experience with Pedro’s help. He was able to work with our budget and needs and found us the perfect vehicle. He was courteous and knowledgeable throughout the entire experience. More

by ashvargas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

I recommend the dealership, but my last service center experience was disappointing, employee with no desire to attend and worried about time to leave, One of the managers totally unprepared and finally t More

by Luciomendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Report | Print
May 10, 2025 -

Toyota of North Austin responded

Thank you for your feedback. While I’m happy to hear you do recommend our dealership, I’m sorry that your last service visit was not up to par. Please know that we take your concerns very seriously, and if you still need assistance, please don’t hesitate to reach out to me directly. Josie Easter, Service Customer Relations Jeaster@toyotaofnorthaustin.com

May 07, 2025

Spent $700 on keys that don’t have functioning fobs. They charged me the full hour of labor without fixing the issue. Offered a $2000 fix. Didn't offer to program the keys if I fixed the issue. I bo More

by Orokosaki9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
May 10, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I’m sorry that you’re having issues with your key fob. I would like to look into the issue, but can’t look up your information with just your username. Please reach out to me when you have a chance so that I can assist you. Josie Easter, Service Customer Relations Jeaster@toyotaofnorthaustin.com

May 06, 2025

Love custumer Service , with Claudia Monterroso I love that she understands you and listens !!!! Amazing More

by Yeseniacuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Monterroso
Report | Print
May 09, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Too many things to list of why not totally satisfied conflicts in information about pricing More

by htamayo2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees have been satisfactory
Report | Print
May 07, 2025 -

Toyota of North Austin responded

Thank you for sharing your feedback. We’re sorry to hear about the confusion and frustration you experienced, especially regarding pricing. We aim to provide clear, transparent communication, and we regret that this wasn’t your experience. We appreciate you bringing this to our attention and will be reviewing it with our team. If you'd like to discuss your concerns in more detail, please feel free to contact me directly at bmadsen@toyotaofnorthaustin.com. Brendan Madsen, New Car Sales Director

May 02, 2025

Great service Nathan was my advisor today. Told me about quiet waiting room. Very enjoyable. More

by Drpatr426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan 5 stars
Report | Print
May 05, 2025 -

Toyota of North Austin responded

Hi, thank you so much for your positive comments about Toyota of North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2025

I worked out the deal online ahead of time price, trade-in, financing, everything. When I showed up at the dealership, the truck was cleaned, gassed up, and ready to go. I signed a few papers, handed More

by luirangel914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Buantello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Toyota of North Austin responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
5
6
7
...
245