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Toyota of North Austin

Austin, TX

4.2
2,396 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,396 reviews

November 04, 2023

Just for the oil change its took from 10:30 -over 1 pm. Not happy. More

by stmkhine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Nov 07, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 02, 2024 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize for the extended wait time you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jeaster@toyotaofnorthaustin.com. I look forward to speaking with you. Josephine Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

November 03, 2023

I would’ve loved to have given 5 stars, but since improvement is necessary. Bryan was great, he did amazing and helped us get the best possible vehicle for our situation, was attentive and respectful More

by Gabriel Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gavarrate
Nov 17, 2023 -

Toyota of North Austin responded

Thank you for bringing this to my attention. I apologize for what you have experienced during your visit. Please know that we are looking into this to make sure all of our representatives are upholding our professional standards 100% of the time. If you would like to speak to us further about your visit, please reach out to Tim Williams, General Sales Manager, at twilliams@toyotaofnorthaustin.com or call 512-458-2222.

November 03, 2023

Bought 3 cars over the years. All are excellent, as is the service. Mike, who sold me a hybrid Rav4, was personable and informative. It was a good experience. More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 07, 2023 -

Toyota of North Austin responded

It's great to hear that you've had a positive experience with your vehicle purchases and the service at Toyota of North Austin. Buying three cars from the same dealership and being satisfied with each of them is a testament to the quality of both the vehicles and the customer service provided. Mike, your salesperson, played a crucial role in making your experience personable and informative. Enjoy your hybrid Rav4.

November 03, 2023

Outstanding friendly and fast service. Pulled in without an appointment and was outta there in 20 minutes More

by xl2win3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 07, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had a friendly and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Toyota has great customer service skills, and awesome service. Thank you for all that you do More

by jamescrider912@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod Jones & Martin Benal-Rico
Nov 04, 2023 -

Toyota of North Austin responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

An incredibly hassle free experience. Was in and out in about 2 hours and 30 minutes of that was just me dealing with my bank. Got a great price and loved the low pressure sales environme More

by Trvscole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geo
Nov 05, 2023 -

Toyota of North Austin responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

The customer service was awesome! Since I got there, the communication, clarity, kindness was at the top. More

by erikesein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montero
Nov 02, 2023 -

Toyota of North Austin responded

We are delighted to hear that you had an awesome customer service experience, with top-notch communication, clarity, and kindness from the moment you arrived. Your positive feedback is greatly appreciated, and we are glad you had a fantastic experience!

October 30, 2023

We are always grateful for the courteous and prompt service that we get from Seth Davis. He is always helpful to answer our questions and respond to our needs. I would highly recommend Seth to our frie More

by laurabeth1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Davis
Nov 06, 2023 -

Toyota of North Austin responded

It's fantastic to hear that you had a great experience and that Seth provided courteous, prompt, and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 29, 2023

No one was much help after I dropped off the vehicle yesterday and the original service person told me to talk to anyone in the service dept but took over 15 minutes for help. No update that my vehicle More

by Drod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Elliot
Oct 30, 2023 -

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

October 28, 2023

Good service; Friendly staff. Would suggest that the waiting area serves chilled spring bottled water. More

by Vessel621
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Oct 31, 2023 -

Toyota of North Austin responded

We are pleased to hear that you received good service and found our staff to be friendly. Your suggestion about serving chilled spring bottled water in the waiting area is noted and can be a nice addition to enhance the customer experience. Your feedback is appreciated. Thank you for your input!

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