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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,473 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,473 reviews

September 07, 2023

In general, on time service repairs, good estimates, helpful and friendly service representative, and reasonable rates. More

by jonathan.robert.mueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
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Sep 14, 2023 -

Toyota of North Austin responded

We strive to provide on-time service, accurate estimates, and helpful, friendly service representatives to ensure our customers have the best possible experience. We also take pride in offering reasonable rates to make our services accessible to everyone. Your feedback is valuable to us, and we're committed to maintaining these standards of excellence in the future. Thank you for choosing us for your service needs!

September 06, 2023

Not very efficient. I had to wait almost an hour for ride home and then two hours to get a ride back. I paid before I returned and it still took 30 minutes to get my c More

by chambers022002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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September 06, 2023

I would recommend this dealership to my family, friends and coworkers. Today I received excellent service in the service dept. Jared Jones in service department really listened to my frustration and I’m More

by SandbergSusanK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Sep 23, 2023 -

Toyota of North Austin responded

We're happy you found Jared to be so supportive during your experience here at Toyota of North Austin.

September 05, 2023

They were fast, kind and affordable! It was my best dealership experience. They understand customer service. More

by astewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for the Five-Star review and for choosing Toyota of North Austin. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 05, 2023

Great service very personable staff. Comfortable waiting area quiet and peaceful the phone people are very helpful as well. More

by dclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know a name
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 05, 2023

Excellent service, fast and professional, good attention. Pleasant atmosphere during the wait, I recommend it 100%. More

by Lucas Prado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your review and for choosing Toyota of North Austin. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 04, 2023

Bad attitude and poor customer service. Buying a $35 low mileage used car should come with an owners manual and a fob that's not broken. Told that our used cars are sold "as is" doesn't More

by Jim A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Beckford
2.0
This rating includes all reviews, with more weight given to recent reviews.
JR Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olya Grynyshyn
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Sep 04, 2023 -

Jim A responded

see above

Sep 04, 2023 -

Jim A responded

see above

Sep 07, 2023 -

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 27, 2023 -

Toyota of North Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 512-458-2222 I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Tim Williams General Sales Manager twilliams@toyotaofnorthaustin.com

September 03, 2023

Quick in and out visit for maintenance, great improvement from past visits. Keep up the good work. More

by nicholas.lacina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Sep 06, 2023 -

Toyota of North Austin responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

First time visit with out appointment but I quickly had a service advisor taking care right away although it quite busy. Got the car back the same day. More

by ynhuquach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle C.
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Sep 07, 2023 -

Toyota of North Austin responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Toyota of North Austin service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

September 02, 2023

Arielle was my service agent and provided great customer service. She was very thorough with each service that my vehicle needed and provided me with further details about considering my next services. I le More

by soniayanez2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arielle and Marco Rodriguez
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Sep 07, 2023 -

Toyota of North Austin responded

Thank you for the Five Star review and for choosing Toyota of North Austin. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

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