Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of North Austin - Service Center

Austin, TX

4.1
1,365 Reviews
Call Service Center (512) 458-2331

1,365 Reviews of Toyota of North Austin - Service Center

Sort by
July 29, 2025

Technician was great, waiting room comfortable. Service took longer than expected. The rest of the staff especially at the cashier were unfriendly and unprofessional. The building itself needs upda More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Toyota of North Austin responded

We’re very sorry to hear that your interaction with our staff left a negative impression. Professionalism and respect are values we take seriously, and your experience is being addressed internally. If you’re open to speaking further about the situation, please contact me directly at joserodriguez@toyotaofnorthaustin.com Angel Rodriguez, Service Manager

July 28, 2025

Wonderful experience Courteous professional were able to take me in right a way for my Oil change. Omar service advisor was excellent. More

by Moe.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Toyota of North Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 28, 2025

Luckie has provided exceptional services for our Flexdrive Fleet vehicles and consistent timely communication throughout the service visits More

by Flexdrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Luckie
Report | Print
Jul 30, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

The service department is exceptional. The service writers are quite knowledgeable and have always advised me appropriately. That is the primary reason for my decision to continue purch More

by oznovt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2025 -

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

July 25, 2025

Rico (Martin) was my service associate and was excellent at helping me today. Upfront, honest, and a pleasure to interact with. More

by DJ.giaritelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
Report | Print
Jul 26, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

They have provided excellent, reliable service for years. They do it right the first time. More

by rogers33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2025

Estimate service and knowledge was excellent. Thank you for making repairs easy and straight forward. More

by Mrmarkss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind words and this wonderful review! Thank you again, and have a fantastic day!

July 20, 2025

The job I came in for was done quickly. It did not take near as long as I had anticipated. More

by lita.wood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2025

Very nice services, friendly as well ( Amar Aparricio my service advisor at the time of More

by xuongquynh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Amar and the team here at Toyota of North Austin! Thank you again, and have a fantastic day!

July 19, 2025

I was truly impressed with how professional and knowledgeable your staff is enjoyed doing business with you and looking forward to working with you More

by Clfranklin2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luckey
Report | Print
Jul 20, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...
3
4
5
...
137