Back

Toyota of North Austin - Service Center

Austin, TX

4.2
849 Reviews

849 Reviews of Toyota of North Austin - Service Center

Sort by
May 14, 2021

Great service. I can feel it while driving. Multipoint inspection really gives me better understanding of my car’s current condition. I highly recommend this place. More

by Khurram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Revira
May 14, 2021 -

Toyota of North Austin responded

We truly appreciate you trusting us with servicing your vehicle. We work hard to make sure our customers are taken care of so they may drive safely. We look forward to working with you again. Safe travels!

May 06, 2021

Quality service at a fair price! Needed more work than anticipated on an old car, they told me what I needed done and a few things that I could hold off on or didn’t need, and gave me a loaner at no charg More

by Nah Bro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Toyota of North Austin responded

Thank you for your kind words! We look forward to working with you again in the future. Safe travels!

April 27, 2021

Kevin is very considerate and patient. He is professional and exceptional. They didn’t take more than half an hour to finish the car maintenance. More

by anqizhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
May 03, 2021 -

Toyota of North Austin responded

Thank you for your kind words! We are happy to hear that Kevin takes such good care of you. We look forward to working with you again in the future and wish you safe travels!

April 14, 2021

First time in years of service that they didn’t vacuum my car . Been getting my Toyota Sienna serviced here for years and no paper floor mat More

by afunderburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 21, 2021 -

Toyota of North Austin responded

We truly appreciate you being a loyal customer all these years. We are disappointed that your last visit wasn't up to par and it has been brought to managements attention. We will work hard to make sure your next service appointment is 5 star worthy. If you need assistance, please contact our Service Customer Relations Manager, Josie Easter, at 512-458-2222.

March 18, 2021

Terrible experience deserves 0 stars.Run from this place Terrible experience deserves 0 stars. Run from this place as fast as you can! Bunch of crooks trying to make a quick buck. The service department had More

by bartonives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Clarke
Apr 07, 2021 -

Toyota of North Austin responded

We are disappointed to hear you had a poor experience with us. After researching details of your situation, we found that you had been in contact with our service director and that the original concerns were resolved. We wish you the best and safe travels.

March 12, 2021

Kevin was very helpful and knowledgeable. he assisted me as soon as i pulled up and had my truck turned around in a reasonable time period. More

by '17 Tacoma Limited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Apr 07, 2021 -

Toyota of North Austin responded

Thank you for trusting us with the service of your vehicle! We truly appreciate your business and you taking the time to tell us about your visit to Charles Maund Toyota. We look forward to working with you again and wish you safe travels!

March 12, 2021

Walter Ortiz took good care of me and my 4-Runner. They recently took care of a recall item and Walter made it easy for me to do an software update on my radio/navigation system. More

by Leon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Apr 07, 2021 -

Toyota of North Austin responded

Hi Leon! We are happy to hear that Walter took such good care of you. We work hard to make sure our customers are well taken care of. We look forward to working with you again!

February 10, 2021

Great service every time I take my car for service. I would bring my Toyota Tacoma for service next time. I hope I’ll get the same great service More

by everortiz@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Mar 10, 2021 -

Toyota of North Austin responded

Thank you thank you for your kind words! We work hard to make sure our customers are taken care of and we love to hear feedback like this. We look forward to working with you again in the future and wish you safe travels!

January 23, 2021

It was perfect fast and friendly. Mark rocks! I’m so happy to find a dealer close to me that is so amazing. Thank you! More

by Digicolleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 10, 2021 -

Toyota of North Austin responded

Thank you for providing feedback on your recent visit with us. We are happy to hear that things went well and we look forward to working with you again in the future.

January 21, 2021

Really good experience. I’m looking forward to come back and do the services I left out with Kevin Coyne he was exceptional. The only thing to improve is the amount of time customers spend waiting on a oil More

by Carolina Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
Feb 02, 2021 -

Toyota of North Austin responded

Thank you for your kind words. We are continuously working to make sure our customers are taken care of in a timely manner. We truly appreciate you taking the time to tell us about your experience and we look forward to working with you again in the future. Safe travels!

...
45
...