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Toyota of Rock Hill

Rock Hill, SC

4.7
2,132 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,132 reviews

March 17, 2026

I had multiple issues on a vehicle I just purchased the dealership was very responsive and resolved those issues More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran howard,Dan Hinic
Mar 20, 2026 -

Toyota of Rock Hill responded

Thank you for your business and for taking the time to share your feedback. We’re glad to hear our team was responsive and able to address your concerns. Our top priority is ensuring everything has been fully resolved to your satisfaction. If there is anything further we can assist with, please don’t hesitate to reach out. We appreciate the opportunity to earn your business and hope to work with you again in the future. Dan Hinic (General Manager – dhinic@Group1Auto.com)

March 17, 2026

Referred from Costco. Did not honor my CU loan agreement, tried to make me finance with them. Submitted my payment before funds were available in spite of telling me they More

by Brenb67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gene
Mar 20, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback. We apologize for any misunderstanding and frustration you experienced during the process. Clear communication is very important to us, and we regret that this situation did not meet your expectations. Unfortunately, we are unable to identify your visit based on the profile information provided, which limits our ability to review what occurred and improve from it. We would appreciate the opportunity to learn more. Please contact me directly so we can discuss your experience further. Dan Hinic (General Manager – dhinic@Group1Auto.com)

March 16, 2026

Tim Evans was great he went over everything that was expected for my service and made sure understood the service and that was done More

by tonyt123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Mar 17, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2026

Came in for a four wheel alignment with a service coupon. I waited at the dealership and was there for only one hour and fifteen minutes. The vehicle is running very smoothly on the road. More

by MFStew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 15, 2026 -

Toyota of Rock Hill responded

Hello, thank you so much for the positive review! We're looking forward to your next visit with us!

March 14, 2026

Tim Evans was a great service representative to work with, he took care of the immediate issues and provided the best prices. More

by sngandhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Mar 15, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

March 14, 2026

Service was good. Tim was helpful. I wish it just did coast a lot. Overall satisfied. More

by Dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 15, 2026 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2026

Great timing. Was able to get an appointment same day for a recall that was completed. Grateful I could get in. More

by shuana76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Mar 14, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2026

He brought to my attention a problem and that it would not cost to fix. Kept me informed. More

by toni.roslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doug
Mar 12, 2026 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 10, 2026

Great experience always! I will keep coming here Tim always!thoroughly explains everything on the report! More

by ginger.mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Mar 12, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

March 09, 2026

Fast service , great employees and welcoming staff ! Always have my car in and out without the terrible wait time ! More

by Caity Parris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Mar 12, 2026 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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