Toyota of Rock Hill
Rock Hill, SC
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I have to say, I typically go to an independent Toyota shop. The experience and price was very good. Time for the extensive service done today was awesome. Fox was great keeping me in the loop the entire shop. The experience and price was very good. Time for the extensive service done today was awesome. Fox was great keeping me in the loop the entire time. 5 star experience and I’ll definitely be back! More
had one of the worst service experiences ever at Toyota of Rock Hill, specifically with my service advisor Austin. I had a scheduled appointment at 9:00 AM for a simple oil change, and somehow it took almo of Rock Hill, specifically with my service advisor Austin. I had a scheduled appointment at 9:00 AM for a simple oil change, and somehow it took almost 7 hours. That is completely unacceptable. Not only was the service extremely slow, but it also wasn’t done properly as promised. When I called to get an update, I was told my car was “nowhere to be found.” That is alarming and extremely unprofessional. No one should ever have to hear that about their own vehicle. I didn’t get my car back until 4:00 PM, for a service that should take an hour at most. There was no communication, no accountability, and no sense of urgency or respect for my time. This experience was frustrating, stressful, and unacceptable. I will not be returning, and I do not recommend trusting this location or this advisor with your vehicle. More
Great customer service and quality repair service. I have over 103,000 miles on my 2019 RAV4 and Toyota of Rock Hill has my car in first class condition! I have over 103,000 miles on my 2019 RAV4 and Toyota of Rock Hill has my car in first class condition! More
Service advisor looked at our unique driving history and made service recommendations accordingly. Work was done quickly. One big advantage of having service work done at Toyota of Rock Hill is that if a pr made service recommendations accordingly. Work was done quickly. One big advantage of having service work done at Toyota of Rock Hill is that if a problem arose, they would make it right. More



