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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,345 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,345 reviews

September 22, 2023

Cesar was very pleasant and the work was quick. I am just not sure what was really done during the service appointment. More

by margfree65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 24, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 22, 2023

Kasey and team are great. She exudes customer service at its best! She’s my girl from here on out…! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Toyota of Rockwall responded

Tom, thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 22, 2023

Excellent dealership you have the best employees. I would recommend you to everyone thank you More

by patbranson1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Sep 22, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review, Pat. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 21, 2023

Friendly service, snacks and beverages available, veteran discount. Had a 2 hour service and enjoyed complimentary massage chair! More

by Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 21, 2023

Dealership has always been very attentive to the needs of the customer and the maintenance of your car. They let you know when your car needs its next check up and keep excellent records. More

by melba.turbyfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
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Sep 22, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2023

The lady was good, but l wished she could have explained the chargers better, l felt ripped off . What l thought was a multipoint inspection which is free, was something else that costed me $170ish. I will More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Boysaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 20, 2023

Love Toyota of Rockwall and having the servicing of my car done at the dealership done right and in a timely fashion. More

by lynchsw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 20, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 20, 2023

The service here at Rockwell is good. Cesar is a good service technician. Thank you for your service Cesar. More

by hjackson20112011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 20, 2023 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2023

I haven’t made an appointment but Sam took me right in and fixed my tire and then scheduled my windshield repair in a timely manner. More

by julia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Toyota of Rockwall responded

Thank you, Julia, for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 20, 2023

There is never any service specials for oil change and tire rotation. Thats the reason I use Longo Toyota of Prosper more often they always have discounts and special prices. They also have a car wash. More

by rajinmaharjan1
Recommend Dealer
No
Employees Worked With
Nil
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Sep 24, 2023 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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