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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,411 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,411 reviews

March 25, 2023

Mr Nieto was very professional, he gave me all the details on the vehicle and opportunity to drive test More

by Norma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Norma, and it was a pleasure having you at the dealership. We appreciate your review!

March 23, 2023

Mick Schott was very helpful and knowledgeble. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. More

by JLEE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Toyota of Rockwall responded

It's great to hear that Mick and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 23, 2023

Mick was great! I would appreciate my vehicle vacuumed and washed when service was complete. More

by TEXAS4GOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 23, 2023

Mick was a terrific service consultant, explaining about $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers be More

by davidsharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for Mick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 22, 2023

Friendly professionals! Great customer service. Pulled in someone immediately greeted us & now we own a new car! More

by gampap3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Aaron Pieratt
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Mar 23, 2023 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Aaron, Corey, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2023

Rockwall Toyota’s service is always very good. The advisors and staff do a great job! I always feel confident that my car is going to run how it should, once I leave the dealership. More

by cjaneraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashiers, Cesar Martinez
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Mar 21, 2023 -

Toyota of Rockwall responded

It's great to hear that Cesar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 20, 2023

The facility is clean. Service center personnel are courteous but very busy and seems to lack a personal touch More

by GCRC98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Mar 20, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. Cesar and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2023

Bought new 2023 Tacoma. Waited 6 weeks for corrected temporary plate and about another week for title transfer. Still waiting for $122.75 title overage refund. 70 days in More

by sgriffin_75473
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josef Casares, Oscar Boyd
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Mar 22, 2023 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 19, 2023

I took my car for line and balance and I still have the same problem More

by healthmegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 18, 2023

I loved my service advisor guy. Super Great customer service love to always have him More

by Kristinaregalado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Mar 19, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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