Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,377 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership
View Awards

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,378 reviews

March 16, 2022

Great customer service. Answered all my questions quickly and effectively. The sales person Chris was wonderful. Would recommend him and the dealership! More

by Zjjktt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adams, Chris Mayne
Report | Print
Mar 16, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 16, 2022

Bethany Smith is an amazing sales person. She provided everything that I needed to make this purchase easy. After the sale her and her team did an amazing job at going over the vehicle and sh More

by Aleluyo18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Smith
Report | Print
Mar 16, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bethany and our team here at Toyota of Rockwall.

March 15, 2022

This dealership has the best customer service in DFW. You'll always be treated with care and respect. More

by KGE33BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 14, 2022

I got there before my scheduled time but the Service Team was very attentive and very informative about the service of my car. With COVID, I love the texting system that inform you of any additional services More

by trevasneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Mar 14, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

Jun 20, 2022 -

trevasneed responded

Justin was awesome and Ivan (always) came to make sure I was satisfied with my service. These guys are great to work with!

March 11, 2022

A very smooth process from the call to set up the appointment thru the final work. Very knowledgeable employees and a great attitude. More

by steve.beene
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Mar 14, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business, Steve, and hope to see you again soon!

March 11, 2022

very friendly and quick. Help with one problem but couldn't fix was rear tail gate door would go up maybe key fob but can not disable. disappointed on toyota design. but rest More

by muscadiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 10, 2022

The service rep Mick Schott kept me informed, was courteous and is one of the reasons that I return to Rockwall Toyota. More

by Hangusmcnail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mick and our team here at Toyota of Rockwall.

March 10, 2022

Sales person 5 stars ( Braeshaun Dunn) Sales Manager very rude Service Manager very professional and friendly More

by Giani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Maddran, Brae Dunn
Report | Print
Mar 27, 2022 -

Toyota of Rockwall responded

Giani, Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 09, 2022

Great service in all the details on my Toyota corolla. Well done. Very professional people. More

by JUAN.VILCA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Report | Print
Mar 09, 2022 -

Toyota of Rockwall responded

Juan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2022

Have bought three vehicles from this dealership. The people are always helpful and friendly from the sales people to the service center More

by Emile.mattei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Ben Danler
Report | Print
Mar 10, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to write this review, Emile! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

1
...
259
260
261
...
638