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Toyota of Rockwall
Rockwall, TX
6,393 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 6,393 reviews
January 27, 2022
Ivan is awesome! He is knowledgeable and helpful. I had a great experience purchasing a car with Ivan. The whole process was quick and easy. This dealership provide great customer service and their employees great experience purchasing a car with Ivan. The whole process was quick and easy. This dealership provide great customer service and their employees are very friendly! More
by ashley
Employees Worked With
Courtney Savage, James Adams, Ivan Williams
Verified CustomerJanuary 27, 2022
great people to welcome you and pay attention to your needs, excellent service and good communication to what is going on with your service needs, excellent service and good communication to what is going on with your service More
by Alyatimriad
January 27, 2022
Service was done in a timely manner and service manager Mick Schott explained my service that would be done and everyone was so very nice. Mick Schott explained my service that would be done and everyone was so very nice. More
by JOYCEBALL65
Employees Worked With
January 27, 2022
Nice clean place, service was a little slower than normal, but I did need back brakes. Seems to always be dependable and would recommend them. normal, but I did need back brakes. Seems to always be dependable and would recommend them. More
by TONIASEBASTIAN
Employees Worked With
Kevin McGuire
January 25, 2022
Great service, in and out at a reasonable time for my oil change and Nick was very informative and polite. Waiting room was very clean and had one of my favorite shows on the TV. Never a bad experience in th change and Nick was very informative and polite. Waiting room was very clean and had one of my favorite shows on the TV. Never a bad experience in the sales and service department. And I can’t forget the girls at checkout. They are awesome too! More
by SAMMIEATKINS
Employees Worked With
January 25, 2022
Went in saturday to get my vehicle appraised and salesperson Isai Nieto never got back with me. Sad customer service, i waisted 2 hours in the dealership. salesperson Isai Nieto never got back with me. Sad customer service, i waisted 2 hours in the dealership. More
by JORGE.DAVILA-ALICEA
Employees Worked With
January 25, 2022
Had appointment waited over Hour, then came time to pay. I called in from a email I received with the 49.00 dollar oil change, and told the girl that who made the appointment. With thinking I still needed I called in from a email I received with the 49.00 dollar oil change, and told the girl that who made the appointment. With thinking I still needed the email I deleted it. Sure enough they wanted to charge me 150.00 dollars of oil change. Told the rep I had called in from the email and stated to girl I wanted the special. He then ask for proof, I needed the email and that it had stated that in the email You don't mess with little old ladies, I showed all the the other emails I had received about specials just didn't have that one. I told him to get the manager I would not pay this. I stood at counter for 10 minutes looking thru my trash emails. Finally he came back saying ok, 49.00 and was not happy. If I had not gotten the email I would have not known about the 49 special, Put two and two together and honor a customer that been coming since 2011, But never again. Good Customer service is everything to me, even when the dealers ships tries to add to bill things that or not necessary. More
by DSS_SHELTON
Employees Worked With
Did not meet any of these people
