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Toyota of Rockwall

Rockwall, TX

4.5
6,401 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,401 reviews

January 05, 2022

Excellent service!!Mr Pedro was super efficient and very Excellent service!! Mr Pedro was super efficient and very personable!! I’m a second time customer More

by lunchthymecatering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Pedro Cachay
Jan 05, 2022 -

Toyota of Rockwall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 03, 2022

Toyota of Rockwall is always amazing. They are always on time, extremely courteous and all the work is done to perfection. More

by rmlira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Jan 03, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

December 31, 2021

Ken helped us find a great Toyota Tacoma. The overall experience was quick and painless, we are very pleased with our purchase More

by Walkerbailey20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Dec 31, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. Ken and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2021

Dealership is not good for service after the sale. Have to wait on personnel to call you back. Their competitors allow making appointments online. I have been going to thee competitors it is farther, but I More

by sgaindhu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Pierson Jr., Cliff Allen, Corey Thomas, Jonatan Mendoza, Lee Mitchell, Courtney Savage, Sam Delavega, Bethany Smith, James Brown
Jan 17, 2022 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We appreciate your candid feedback as it allows us to learn and make improvements.

December 30, 2021

Service was prompt and easy. The service writer was friendly and explained everything to my satisfaction. More

by hyphlyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Dec 31, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

December 30, 2021

I would only recommend this service center because of the Service Advisor - Kevin. He did exactly what he promised he would do - he made sure that my car service did not take all day. More

by maryjanenewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Department
Dec 31, 2021 -

Toyota of Rockwall responded

Mary Jane, Thank you! Kevin and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 29, 2021

Great customer service, everything during inspection was very well detailed and explained. They communicated throughout the whole experience with any additional questions they may have had More

by ryan.schwartz9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Dec 31, 2021 -

Toyota of Rockwall responded

Ryan, Thank you so much for your 5-star rating based on your recent experience working with Stephanie, and for taking the time to leave us this wonderful feedback!

December 29, 2021

The service I received from Toyota of Rockwall was excellent from appointment setting to completion. The experience was of the highest level of service. The Best!!! More

by DPAIGE3585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Dec 31, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2021

Clean, on time, called ahead to confirm the appointment (including scheduled services) had a nice waiting area, and completed the work within the estimated window and for the price they quoted More

by Bwalker.usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 29, 2021

Paul Greene was very helpful and there was no pressure to buy. James in Finance was also very helpful. I really like my car and will recommend Toyota of Rockwell to other people when I can. Thank You. More

by doe70, john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Paul Greene, James Adams
Dec 31, 2021 -

Toyota of Rockwall responded

John, Thanks for your feedback on your recent visit to Toyota of Rockwall. I'm glad to hear that James was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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