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Toyota of Rockwall

Rockwall, TX

4.5
6,329 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,329 reviews

November 26, 2021

I stopped by knowing what I wanted and met Dontrell in the parking lot. He was knowledgeable but also not afraid to get back to me with an answer. I test drove the vehicle, made my decision, and Dontrell More

by scottbos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for sharing your excellent experience with us! We're happy to hear it went well with Dontrell. We hope you enjoy your new vehicle, Scott. We truly appreciate your business! Please let us know if we can be of any further assistance. We're always happy to help.

November 25, 2021

Sam was amazing. He took care of everything for me. He also kept me informed at all times. More

by ARIANA.ALDACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 27, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 25, 2021

Justin always takes care of us and we are so appreciative. I never have to worry and our college age daughter feels comfortable enough to go in and take care of her car needs. More

by Julie Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Julie. We appreciate your great feedback and five-star rating. We're glad to hear that Justin is always able to help. Please let us know if we can be of any further assistance.

November 25, 2021

It took a bit longer but my car looked great. Service personnel were friendly and helpful. More

by lizsundays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pics are too small.
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We will share your comments with our team, and we look forward to working with you again.

November 25, 2021

Mick was professional and did not make promises that he could not fulfill. I received a call that my truck was ready with enough time to pick it up before closing time. Your crew made this service easy! More

by macphersonelectricllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star review. We're glad to hear that you found your experience with Mick to be a positive one. We appreciate your business here at Toyota of Rockwall. Our team looks forward to serving you again soon!

November 24, 2021

Brea was awesome! Very helpful and always answered our questions well. Would work with him again. More

by n.m.carver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown, Brae Dunn
Nov 24, 2021 -

Toyota of Rockwall responded

Thank you! Brae and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 23, 2021

The quality of the work was excellent and I appreciate a clean car after they finish with it but it took almost 2 hours for basic 10,000 mile service. And I had an appointment. More

by nick@nickalexanderproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Nov 24, 2021 -

Toyota of Rockwall responded

Nick, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 23, 2021

I always am greeted and signed in quickly. My work is done in a reasonable amount of time. I will keep coming back to Toyota of Rockwall . More

by Sue.clougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in service on Saturday 11/20.
Nov 24, 2021 -

Toyota of Rockwall responded

Sue, Thank you for your business and this review. We're happy to hear James and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2021

Larry Davis is an excellent person but your service mechanic They broke my engine air filter cover clip .it's need to fix Larry davis acknowledge that and he said he will order the parts and replace it More

by Nabil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Nov 24, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. Larry and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

November 22, 2021

Had my engine oil change and the truck had oil spilled all over the crossmember and transmission. I had to take a rag and clean up the mess. I expected better service from a certified Toyota dealership. More

by jasongroves.2rnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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