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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,322 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,323 reviews

September 20, 2021

Facility very clean service representative is very friendly and professional curiosity the service timely matter More

by nguyen988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2021 -

Toyota of Rockwall responded

Nguyen, Thanks for sharing your thoughts about your service experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 20, 2021

The service at Toyota of Rockwall is always spot on! They are always very friendly and helpful! 10 of 10 Stars! Kevin was so nice and very helpful. More

by rinny0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
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Sep 20, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 18, 2021

My experience was great! 15K Mile maintenance took quicker than an hour and everything was very professional. More

by PATRICKKENNY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Sep 18, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review, Patrick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2021

I love the honesty of the service techs. Thank you. I will continue to take my Prius here. More

by tara_gresham21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
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Sep 18, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review, Tara! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

September 17, 2021

Justin is so good to us every time we come in. He is easy to talk to and attentive. He listens and addresses it. More

by WConley
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Sep 18, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for Justin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2021

I was impressed with how smoothly went. Kevin McBride(?) Was very good, friendly and thorough. It was my first visit there to the Service Dept. More

by txglo2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McBride
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Sep 18, 2021 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin and our team met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

Sep 18, 2021 -

txglo2013 responded

I debated in whether to go there or Richardson. I was not happy with your buy back process (of my 2009 Camry) earlier. Dealing with this department did not sit well with me. But Kevin's performance should not suffer. He is a positive and energetic asset for Toyota.

September 17, 2021

Good good , friendly, updates all my records , please with the wait area , very pleasant to walk around to dealership . People always asking to assist in any way . More

by darin.hurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Sep 18, 2021 -

Toyota of Rockwall responded

Thank you, Darin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

September 16, 2021

even with an appointment service took too long. an hour and a half for an alignment. More

by david.yonce
Recommend Dealer
Yes
Employees Worked With
Casey
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Sep 16, 2021 -

Toyota of Rockwall responded

Thank you, David, for sharing your thoughts about your experience with our dealership. We appreciate your business and apologize for the unusually long wait. Please reach out directly if you would like to discuss this further.

September 16, 2021

The Dealership was clean ,inviting and the staff was extremely friendly . My sales representative Jason was very knowledgeable and courteous. I would definitely recommend this dealership again. More

by cram4191129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Jason Fleming
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Sep 16, 2021 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2021

Consistent, fast, helpful...not sure his name but was very helpful and considerate thank you for service More

by liplacenleather3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get name
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Sep 16, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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