Toyota of Rockwall

The Service writer went over everything that I wanted to do and called me about any repairs and the cost of them. do and called me about any repairs and the cost of them. More

I am pleased to Share with all of you my experience at Toyota of Rockwall was amazing and fully satisfied thank you Toyota of Rockwall was amazing and fully satisfied thank you More

I had just had my car there Aug 31 for its 30,000 mile checkup which included rotating the tires. Then the morning of Sept 7 I noticed my tire light was on, so I had my husband air it up, then I called f checkup which included rotating the tires. Then the morning of Sept 7 I noticed my tire light was on, so I had my husband air it up, then I called for an appointment., which they didn't have but said I could be worked in. I sat for awhile, and then was told there's nothing wrong with my tire. When they brought my car around, the service agent said that the tire light came on because my tire was over-inflated at 50 psi. I wasn't thinking right and went on my way but later thought about what my reply should have been. My tire was over-inflated by my husband after the tire light was on. He wanted to be sure I had enough air in it to get me where I was going without any trouble. So to say that the light was on due to that was incorrect. I hope that the tire doesn't go down again. I will keep bringing the car there because of the warranty and proximity, but I'm a little frustrated with their lack of education about my car. Also frustrated about the carwash still being down. More

Ripped off customers Robbery it’s going on over there just for oil change take Lee’s two hours checking your vehicle how do you permission 🤮🤮🤮🤮🤮🤮🤮 just for oil change take Lee’s two hours checking your vehicle how do you permission 🤮🤮🤮🤮🤮🤮🤮 More

Sales staff was great. I just got tired of the back-and-forth with management. Sales staff should know what their limitations are to expedite the sales. back-and-forth with management. Sales staff should know what their limitations are to expedite the sales. More

Justin Hogue answered a Facebook post about servicing my Lexus closer to home in the Rockwallian. He has been excellent with answering questions, customer service, booking, greeting, explaining... you get t Lexus closer to home in the Rockwallian. He has been excellent with answering questions, customer service, booking, greeting, explaining... you get the point. I am absolutely pleased with my move from Dallas to you guys. Quick, efficient and excellent. Thank you! More

Greeted promptly and courteously. We had an appointment and our salesman Josef was waiting for us. He was courteous and sought to help us with finding the car that suited our expectations. Over all, this w and our salesman Josef was waiting for us. He was courteous and sought to help us with finding the car that suited our expectations. Over all, this was the easiest transition ever. More

My vehicle had some maintenance issues and had to be towed to the dealership. They were able to provide a service vehicle to use while my car was being repaired the very same day. That was a great wei towed to the dealership. They were able to provide a service vehicle to use while my car was being repaired the very same day. That was a great weight lifted and my vehicle is running great! More

It took 3 hours for a 40,000 mile job, with an appointment. They also misquoted on map. Paid for part, have to go back for chip. They will not be charging labor. appointment. They also misquoted on map. Paid for part, have to go back for chip. They will not be charging labor. More

Sam was very attentive! Made sure rotation and balance was done properly. Very good service. was done properly. Very good service. More