Toyota of Rockwall

Service area clean, comfortable, with large screen tv.. The service technician greeted me quickly. Work was done timely. I like the free carwash.. All the staff was friendly The service technician greeted me quickly. Work was done timely. I like the free carwash.. All the staff was friendly More

I’ve bought 4 vehicles from Toyota of Rockwall after the last vehicle I will never purchase another. The service after the sale is horrible. I’ve had several sales people call me asking about trading in m last vehicle I will never purchase another. The service after the sale is horrible. I’ve had several sales people call me asking about trading in my vehicle and I explain the problems w my last purchase the all apologize and say they will take care of the issue and never return the call. The finance manager Joey was supposed to take care of an issue with my extended warranty and never returned my call. Now I’ve left two messages with him for another issue with rebate on my extended warranty and he has not returned my call. I’ve left two voice mails w the general manager to voice my concerns and he has not returned my calls. Little things like this has cost this dealership a loyal customer. Love my new 2021 Tumdra and bought it from a different dealership. All this over minor service after the sale issues. More

When I moved to this area 4 years ago I started a relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. More

The service department was clean, efficient, and timely. The car was returned to me clean and promptly. The only drawback was the lack of coffee. The car was returned to me clean and promptly. The only drawback was the lack of coffee. More

Fast service, clean lobby excellent customer service. Justin took care of everything, pretty simple process even put me in a rental at no extra cost Justin took care of everything, pretty simple process even put me in a rental at no extra cost More

Spoke with Cameron Brown. Told him exactly what we wanted and he made it happen. He called us when he had it all worked out. We came in, test drove the car and signed the paperwork. Finance team was terrific and he made it happen. He called us when he had it all worked out. We came in, test drove the car and signed the paperwork. Finance team was terrific. We were in and out in under two hours. More

I had a wonderful at Rockwall Toyota! Jeff and Bradley were amazing and very helpful and looked out for my best interest. My family will definitely be back and probably get a 2021 Venza. Amazing experienc were amazing and very helpful and looked out for my best interest. My family will definitely be back and probably get a 2021 Venza. Amazing experience! More

I took my Prius into Rockwall Toyota Service Center on Saturday. A Hybrid System Failure message kept popping up. Turns out it was just a loose wire at the 12v battery. No charge. Sam was great at keepin Saturday. A Hybrid System Failure message kept popping up. Turns out it was just a loose wire at the 12v battery. No charge. Sam was great at keeping me informed. More

Great experience- great communication- awesome customer service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile More

My service advisor, Justin Hogue, is great. I really appreciate the way he takes care of me. The thing that always annoys me is the effort by the dealership to upsell services that are not really neede appreciate the way he takes care of me. The thing that always annoys me is the effort by the dealership to upsell services that are not really needed. It offends my intelligence. More