Toyota of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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fast friendly excellent service Everyone is so friendly and helpful at Rockwall Toyota. I was able to schedule my service when it was convenient for me. They greeted me at my car a Everyone is so friendly and helpful at Rockwall Toyota. I was able to schedule my service when it was convenient for me. They greeted me at my car as soon as I pulled into the service area. They promptly started on my car on time after offering me coffee and fresh baked cookies. Brad made sure I knew where the refreshment/waiting area was located as well as the ladies' room. They finished my car in the time they estimated and asked if I had any questions. I had had a glitch with my door locks (user error haha) but they showed me how to set it to my preferences. All in all, a pleasant experience. I would definitely (and do) recommend Rockwall Toyota for service or for purchasing a new car. More
20,000 mile maintenance I was met immediately when I drove into the service department and Brad greeted me and sent the car for service. I enjoy the waiting area and having I was met immediately when I drove into the service department and Brad greeted me and sent the car for service. I enjoy the waiting area and having a coffee while looking at new vehicles. Car was ready in reasonable time and I was back on the road. More
Seatbelt repair. Repair of seatbelt. Speedy, Helpful and knowledgeable staff. Comfortable waiting area. Free coffee to start my day was appreciated. Stefanie was ver Repair of seatbelt. Speedy, Helpful and knowledgeable staff. Comfortable waiting area. Free coffee to start my day was appreciated. Stefanie was very pleasant to deal with vry informative. More
Routine Oil Change I scheduled an 8:00am appointment and was promptly met by a service advisor. The oil change was completed as scheduled with no surprises. The staff I scheduled an 8:00am appointment and was promptly met by a service advisor. The oil change was completed as scheduled with no surprises. The staff was courteous and attentive. Somewhat surprisingly, the cost of a synthetic oil change is less at the dealership than it is at other local oil change shops even offering a discount coupon. More
Quick and efficient 10,000 mile check Kassie Nix was very quick to assess and take my car in for it's 10,000 mile check for oil change and tire rotation. My wait time was approximately 45 Kassie Nix was very quick to assess and take my car in for it's 10,000 mile check for oil change and tire rotation. My wait time was approximately 45 minutes. It was raining when my car was brought around for departure and the service employees were courtious and concerned with my care due to water all over the garage floor. I was very pleased with the results of my visit to the dealer service department. More
Friendly staff and pleasant surroundings My advisor kept me informed and offered options without sales pressure. The waiting area was comfortable with free coffee. Loved having the care washe My advisor kept me informed and offered options without sales pressure. The waiting area was comfortable with free coffee. Loved having the care washed. My only negative: I needed a replacement key fob and was given a ridiculously high price (near $400). More
Excellent experience buying a car at Toyota of Rockwall My experience in purchasing a new car from Toyota o Rockwall was outstanding. Because I began the process from outside the USA, most actions were acc My experience in purchasing a new car from Toyota o Rockwall was outstanding. Because I began the process from outside the USA, most actions were accomplished via internet and telephone calls between Brian and myself. He handled everything - all the detail, (moving the car to Rockwall from another site, dealer prep, etc.) extraordinarily well and made the whole process quick and painless. I merely showed up to sign all the necessary paperwork and pay the cashier. Then he showed me, in detail, all the complicated workings of the new safety features on the car and insured that I understood how everything worked. More
Great experience Best experience buying a new car I’ve ever had. Thank you I’ll be back for sure and telling all my friends to come here and ask for Darryl too. Best experience buying a new car I’ve ever had. Thank you I’ll be back for sure and telling all my friends to come here and ask for Darryl too. More
Nothing short of excellence From the moment I entered the facility until I drove away in my new vehicle, the staff was nothing short of excellent. Simply put... Awesome! From the moment I entered the facility until I drove away in my new vehicle, the staff was nothing short of excellent. Simply put... Awesome! More
Excellent Service I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car wash. More