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Toyota of Rockwall

Rockwall, TX

4.5
6,331 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,331 reviews

March 24, 2021

Everything was fixed. Mick was good to work with, only ding was that the shuttle wasn’t running on a Saturday so it took a bit to coordinate. More

by TEGPILOT2002
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 23, 2021

I thank you are very lovely and kind thank you for your kindness God bless you. Toyota of Rockwall you do a great job Thank you. More

by SHELLEYGUILLORY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Mar 23, 2021 -

Toyota of Rockwall responded

Shelley, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 23, 2021

Our dealer was extremely helpful and patient. It was a good car buying experience. I plan on coming back For maintenance and purchasing future vehicles. More

by callie.peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Thomas, James Adams
Mar 23, 2021 -

Toyota of Rockwall responded

Callie, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

March 23, 2021

I had recall that work done on my truck. Customer service was excellent with nice people. The repair time took less than I anticipated. Very satisfied!! More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Mar 23, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review, Evelyn. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2021

Always a good experience in the service department at Toyota of Rockwall. They are efficient and friendly even though they are always busy. Very competent. More

by THISLITTLELIGHT4
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Mar 23, 2021 -

Toyota of Rockwall responded

We appreciate you taking the time to leave us this fantastic, five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

March 22, 2021

Easy buying experience, moved quickly along (except for the internet glitch). Was able to test drive, agree to terms and purchase the Camry within 3 hours. Follow up calls are appreciated. More

by tjawe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Thomas
Mar 22, 2021 -

Toyota of Rockwall responded

Thank you for sharing your purchasing experience with us! We're happy to hear it went well and hope you enjoy your new Camry. We're glad you appreciate the follow-up calls and are grateful for your feedback!

March 20, 2021

Excelente servicio. Tuve la oportunidad de conocer a Pedro Cashay; un excelente profesional. Agradezco toda su ayuda y paciencia y le deseo éxito. Gracias Pedro. More

by Margie Nuñez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
Mar 20, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us this fantastic, five-star review, Margie. We sincerely value your business and look forward to your next visit.

March 20, 2021

Justin take care and looks out for his customersJustin and Don have done good jobs whenever you have a problem they take care of it to the best of their ability More

by Mikemcgann2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Justin Hogue
Mar 21, 2021 -

Toyota of Rockwall responded

Mike, Thank you so much for your excellent review! We are so glad that Jusitn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

March 20, 2021

Great customer service as always. My service representative kept me aware during each step of the repair process and was accurate with the time to complete. All employees I came into contact wi More

by ldwilkins1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Mar 21, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 19, 2021

At 20K paid for wheel alignment at 30K they said I needed a wheel alignment. Said they had no record of me doing it and that I was out of alignment. What did I pay for last time (I have receipt) I drive 10 More

by mertensclass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mick Schott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
Apr 05, 2021 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your situation in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

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