Back

Toyota of Rockwall

Rockwall, TX

4.5
6,384 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,384 reviews

March 03, 2021

My advisor always greats me with a smile he is extremely knowledgeable about the issues with my vehicle and assisting in finding a solution to getting it fixed appropriately. Prompt service always! More

by JONESDANA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Toyota of Rockwall responded

Thank you, Dana, for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2021

Great experience! Would totally recommend them if you are in the market for a new vehicle. Look up my girl Karissa you won’t be disappointed. More

by rislyn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karissa Gutierrez
Mar 03, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words for Karissa, and for taking the time to leave us this wonderful feedback!

March 02, 2021

Best dealership I’ve ever worked with!Every person I’ve Best dealership I’ve ever worked with! Every person I’ve been in contact with has been very professional as well. Customer Service is A+++ More

by C Zeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maddran
Mar 02, 2021 -

Toyota of Rockwall responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

March 02, 2021

Always very responsive to my needs and willing to work with my schedule in both sales and service. Friendly and the work took way less time than I expected. More

by gina.oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
Mar 02, 2021 -

Toyota of Rockwall responded

Gina, thank you for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and look forward to seeing you again soon!

March 02, 2021

Work was completed in a timely manner and it was done effectively. Justin was friendly and helpful. The car was returned looking new after going through the car wash. More

by JBDKOUFAX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Mar 02, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear that Justin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 02, 2021

The salesman is professional and knowledgeable of what he is telling about the car he is selling.He answers our questions directly not telling so many words to confuse us. More

by rudyvic6202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, James Brown
Mar 02, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2021

Really bad!I came in for a 15k service and noted a small Really bad! I came in for a 15k service and noted a small crack on the Toyota emblem. The service adviser immediately said that it was not covered by More

by CALDAL
Recommend Dealer
No
Employees Worked With
Sam
Mar 19, 2021 -

Toyota of Rockwall responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to share some more detail, please feel free to contact us directly. We would appreciate the opportunity to address your concerns.

March 02, 2021

Inaccurate information on loan docs do not have payment information for lease. Inaccurate/incomplete answer to question about financing. Did not provide answer to question and concern on address change a More

by kjewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braeshaun Dunn, Corey Thomas, Joey Desrosiers, James Adams
Mar 19, 2021 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 19, 2021 -

kjewer responded

At this point I would just like to move ahead and put this issue behind me

March 01, 2021

Great dealership to work with. Got me in the car I wanted without a big hassle! Got me an over the phone quote and when I reached dealership only completion of paperwork needed. More

by Grans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Sam Delavega
Mar 01, 2021 -

Toyota of Rockwall responded

Hello, Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help and make this experience without any "hassle" for you. We look forward to seeing you again!

March 01, 2021

The most enjoyable laid back car buying experience I’ve ever had . We got exactly what we were looking for and Nemo worked hard to get the price within our budget . We will definitely be back 😊 More

by Kim whaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Thomas, Nemo Ulibarri, James Adams
Mar 01, 2021 -

Toyota of Rockwall responded

Kim, Thank you for your very kind review. Nemo and our team strive to make sure that all of our customers leave happy, and it's great to hear that he was able to get the numbers to line up for you. Thank you for sharing your excellent experience here at Toyota of Rockwall.

...
347
...