Toyota of Rockwall

Great customer service! EVERYONE was extremely helpful and accommodating. To showing me where everything is w/o asking to shuttling me JCP while I wait. and accommodating. To showing me where everything is w/o asking to shuttling me JCP while I wait. More

New Tacoma Russ Morgan was extremely helpful in getting me the Tacoma that I was looking for. The entire process was very friendly, professional, and efficient. Russ Morgan was extremely helpful in getting me the Tacoma that I was looking for. The entire process was very friendly, professional, and efficient. I highly recommend Russ and his team to anyone looking for a new Toyota. More

Mick was fantastic! -listened carefully -explained Mick was fantastic! -listened carefully -explained process and time frame for repairs -followed through -however did not air up the rest of my Mick was fantastic! -listened carefully -explained process and time frame for repairs -followed through -however did not air up the rest of my tires equally. Three tires had PSI of 36 and the fourth new tire was 40 PSI - More

New Alignment Sensors Came in to inflate tires. I was informed my 1 year old vehicle failed alignment upon pulling in. In all fairness to my self, I could've came in with Came in to inflate tires. I was informed my 1 year old vehicle failed alignment upon pulling in. In all fairness to my self, I could've came in with a slight curve and not completely straight. There was a lady who came in behind me who also failed. I looked up at a screen monitor, in the service bay that showed several vehicles at once who passed and quite a few who failed. I didn't get the recommended repair due to lack of confidence in this new alignment equipment. More

Easy, courteous and great customer service. Bethany made my experience so easy and straight forward and Scott was direct to the point and very helpful. my experience so easy and straight forward and Scott was direct to the point and very helpful. More

great service ..great waiting room … service friendly. clean restrooms, nice showroom, and all around good experience.. come see what they have to offer .. service ..great waiting room … service friendly. clean restrooms, nice showroom, and all around good experience.. come see what they have to offer .. just walk around and visit More

taken care of expeditiously My husband our car in with a damaged tire and received good advise on what needed to be done. Don was most helpful keeping my husband informed. My husband our car in with a damaged tire and received good advise on what needed to be done. Don was most helpful keeping my husband informed. More

Felecia George Felecia has been “taking care” of my husband and I for months. She knew we were waiting for the new 2020 Highlanders to arrive and she did a super job Felecia has been “taking care” of my husband and I for months. She knew we were waiting for the new 2020 Highlanders to arrive and she did a super job of staying in touch with us to keep us updated. We really appreciate her diligence in doing that for us. She made everything go smoothly and recommend her to anyone wanting a new car. She was a big help and will be to anyone else thinking of a new Toyota. John Fulgoni does a terrific job on the finance end of it and our thanks to him as well. More

Good Service Ronda, She was very knowledgeable in helping with the scheduling of maintenance for my truck. I would recommend this place for service of any Toyota Ronda, She was very knowledgeable in helping with the scheduling of maintenance for my truck. I would recommend this place for service of any Toyota vehicle. Great job. More

Routine maintenance on 2018 Toyota camry I was greeted promptly by Stephanie who after determining the purpose of my visit logged my vehicle in for service. She was very friendly and courteo I was greeted promptly by Stephanie who after determining the purpose of my visit logged my vehicle in for service. She was very friendly and courteous and answered all my questions. The wait time for completion of the job was reasonable. My only complaint is the design of the chairs in the waiting area. They are very uncomfortable (for me). The depth of the seat is too large and the back is too low. Can't lean back and relax! More