Toyota of Rockwall

I was greeted quickly and take to the service representative I would be working with. Work was completed and done in the amount of time I was told. representative I would be working with. Work was completed and done in the amount of time I was told. More

The facility is always clean. Everyone is eager to help & friendly. The service department handles the maintenance of our vehicle in a promptly manner & the listen to any questions or concerns we have to get friendly. The service department handles the maintenance of our vehicle in a promptly manner & the listen to any questions or concerns we have to get it fixed. More

3rd time buying a car from Toyota Rockwall. Great experience as always. Joey D and Pedro were great in helping to get the deal done. experience as always. Joey D and Pedro were great in helping to get the deal done. More

I recommend this dealership. My service advisor Mick is outstanding, always gives me the best advice. I visit this service advisor and dealership often and am always satisfied. outstanding, always gives me the best advice. I visit this service advisor and dealership often and am always satisfied. More

Love Toyota of Rockwall This is our fourth purchase at this dealership, but our first time working with Karissa. She was amazing! Very easy to work with, and she went above a This is our fourth purchase at this dealership, but our first time working with Karissa. She was amazing! Very easy to work with, and she went above and beyond any expectations we have ever had. She even personally picked up our vehicle from a different dealership the same day of our purchase to make sure we were happy. We will definitely be asking for her the next time we need to buy another vehicle, and we will definitely be going back to Toyota of Rockwall. More

Respectful, Professional and Helpful I have now bought three cars from Toyota of Rockwall. Each time, I was not in a great financial position, and each time, I have been treated with resp I have now bought three cars from Toyota of Rockwall. Each time, I was not in a great financial position, and each time, I have been treated with respect, regardless of my credit score or the price of the vehicle I was considering. I have never been pressured to buy something that wasn't right for me, and when I really wanted a certain car, they found a way to make it work. I am especially grateful for Russell Morgan, who is a great guy. I truly enjoy working with him. More

Up selling I am tired of coming in to have service done and people trying to up sell me on things. I know it is business but I just want done what is asked. I am tired of coming in to have service done and people trying to up sell me on things. I know it is business but I just want done what is asked. More

The service was great and it was done right the first time. I went into Rockwall dealership to get my oil changed and a new rear wiper blades. I use the Toyota wiper blades because they do a better job. I had a I went into Rockwall dealership to get my oil changed and a new rear wiper blades. I use the Toyota wiper blades because they do a better job. I had a 5 dollar off coupon, so they weren't that more expensive than regular wiper blades. When I talked to Justin about my oil change, he asked me if I wanted to add an oil conditioner to it. I had forgotten that I usually do that, after Justin was the one who originally recommended one or two years ago. Justin is the one who also explained the benefits of using dealer brake pads. It was an overall great experience dealing with Justin, an Toyota of Rockwall dealership. I would highly recommend them. Thanks again Justin, and the crew at Toyota of Rockwall! I almost forgot to say they also checked my battery as a courtesy and found it was getting weak. So they recommended I replace it soon. Not all automotive service shops do that when you bring your car for service. More

Happy with it all ! I knew what I wanted and what I wanted to pay. After a little back and forth we came to a happy median. Corey and Nate did a great job. I knew what I wanted and what I wanted to pay. After a little back and forth we came to a happy median. Corey and Nate did a great job. More