Toyota of Rockwall

Quick and easy purchase with no obnoxious pressure! We visited several times to determine which vehicle we were interested in. Each time Glen Coy was very patient and kind in dealing with us. He always We visited several times to determine which vehicle we were interested in. Each time Glen Coy was very patient and kind in dealing with us. He always gave us his time and never pressured us. And when we decided to move forward on our new 2020 4Runner Nightshade, it was a seamless transaction. I was not able to be present so my wife handled all of this purchase and Galen and his team were very kind and gentle with her. She had never done this on her own but they made it so easy with no pressure or games being played (which I hate). We will definitely be back to this location when the need arises! More

Excellent Service No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waitin No stress experience with great customer service. Justin was very polite and gave great advise on best time to bring my car, in order to reduce waiting time. Will surely come back. More

Professional I have driven a Toyota for the past 15 years - traded in my 2005 Camry (with 181K miles) for a 2019 Highlander. My husband and I did a great deal of I have driven a Toyota for the past 15 years - traded in my 2005 Camry (with 181K miles) for a 2019 Highlander. My husband and I did a great deal of research before we went to the lot. Our salespersons, Russ Morgan and Dontrell Saucier, were there to answer the many questions that we had and were able to work with the manager to give us the deal we were looking for. I did not feel pressured at any time!!! We were provided the facts and the decision to purchase was left up to us. I would recommend Toyota of Rockwall to any of my friends & family! More

10K checkup I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. I was in and out in 45 minutes great service and friendly. Car was cleaned and in tip top shape when I left with it. More

Excellent deal but way too long Glenn did a superb job arranging the transaction but the entire process took over 5 hours, most of that time was spent waiting for the closing paperwo Glenn did a superb job arranging the transaction but the entire process took over 5 hours, most of that time was spent waiting for the closing paperwork. More

Rockwall Toyota sets the bar for service! Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisf Always a pleasant experience taking my Highlander into Rockwall Toyota. All the service techs are friendly, accommodating, and care about your satisfaction. Carlos kept in touch with me during the entire service appointment. More

Awesome Dealership Our experience at Toyota of Rockwall was unbelievable. Bethany was awesome & super efficient. Had us thru the process & on to financing in under 45 Our experience at Toyota of Rockwall was unbelievable. Bethany was awesome & super efficient. Had us thru the process & on to financing in under 45 min. James in Financing was just as good. Really personable and didn’t pressure us into anything we didn’t want. Best dealership we’ve ever been to. More

Sales No high pressure negotiation, sales guy was friendly, and finance also friendly and efficient. Overall experience very pleasant. Staff seem to be cust No high pressure negotiation, sales guy was friendly, and finance also friendly and efficient. Overall experience very pleasant. Staff seem to be customer orientated, and a nice showroom. More

Service The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 The ladies on the phone are as nice as can be but the service department is awful..😡 Extremely poor and unconcerned! Warranty I bought sucks!😡😡😡 More

Service Customer service was excellent. Ronda did a great job explaining the problem and resolving it. Very friendly group of people. Will recommend Toyota Customer service was excellent. Ronda did a great job explaining the problem and resolving it. Very friendly group of people. Will recommend Toyota of Rockwall. More