Toyota of Rockwall

Great! Very courteous, helpful, explained everything in detail. The time for service was less than I thought it would be which is great. Everyone is so help Very courteous, helpful, explained everything in detail. The time for service was less than I thought it would be which is great. Everyone is so helpful! More

Helpful as always Kyle always does a good job of taking care of me for my monthly service. He honest and straight forward with me and honors his word. Kyle always does a good job of taking care of me for my monthly service. He honest and straight forward with me and honors his word. More

Provided good service Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspec Good fast service but forgot to charge me so had to make return visit Checked if recall applied to my car Added washer fluid when doing state inspection More

Very pleased. We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cle We had an appointment and were in and out within 2 hours, even though we had to replace a tire with a nail in the sidewall. The car was washed and cleaned on inside, looked like a new car. More

Toyota Experience Overall experience was "OK". I was disappointed some things were not met after being given their word they would, specifically informing me at the beg Overall experience was "OK". I was disappointed some things were not met after being given their word they would, specifically informing me at the beginning of the discussion the spare tire would be replaced. At the end toward signing papers they rejected and said "as is". The final finance guy 'Brad' was extremely pushy because I didnt wanted to add a bunch of warranties and tried to convince me that without the warranty, I would have a much higher APR. (We know that is a lie.) Kenneth was kind and supported but seemed very inexperienced. More

Come Back At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above At first i sat there for a little bit until I got helped but they came back and really made sure that they knew that I was appreciated by going above and beyond with their customer service. I appreciate how they made me feel valued. More

quick and well done Debra was very helpful and clear about what the service was needed and how long it would take. The appointment was actually completed more quickly and Debra was very helpful and clear about what the service was needed and how long it would take. The appointment was actually completed more quickly and my car was clean when returned to me. It was a very pleasant experience. More

Diagnostic Stephanie was extremely helpful with my service issues. Going into detail when I needed it. I had multiple things wrong, and was given a detailed quot Stephanie was extremely helpful with my service issues. Going into detail when I needed it. I had multiple things wrong, and was given a detailed quote. More

Always great service from Kyle! Kyle always takes good care of us! He lets us know up front how much things will cost and understands our budget on teacher's salaries. Kyle always takes good care of us! He lets us know up front how much things will cost and understands our budget on teacher's salaries. More

It was a great experience The sales lady, Courtney Savage. was a joy to do business with. She was polite and gracious at all times. she explained everything in detail, was v The sales lady, Courtney Savage. was a joy to do business with. She was polite and gracious at all times. she explained everything in detail, was very patient with me as I am hearing impaired. I would defiantly do business with this sales person again. All in all, I am very happy with my experience. Thank You, John Pitts More