
Toyota of Rockwall
Rockwall, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Service My salesman, Russell Morgan, was very knowledgeable and friendly. He was very patient with me as I test drove and looked over several cars. I did no My salesman, Russell Morgan, was very knowledgeable and friendly. He was very patient with me as I test drove and looked over several cars. I did not feel pressured and was given enough information to make an educated decision. I was very happy with Russell and Terry Pierson, the finance specialist. Both were very knowledgeable and courteous. More
Excellent!! The best Toyota Dealership in Texas! I bought my first truck here 3 years ago and recently I went to Toyota of Dallas to buy my second truck. Worse de The best Toyota Dealership in Texas! I bought my first truck here 3 years ago and recently I went to Toyota of Dallas to buy my second truck. Worse decision I ever made! I brought my new truck to Toyota of Rockwall because their service is unbeatable! I will never buy another truck from any other dealership! More
Excellent service Purchased my 2nd car from Rockwell Toyota. Personnel very knowledgeable, courteous and friendly. Will shop there again and recommend to friends and Purchased my 2nd car from Rockwell Toyota. Personnel very knowledgeable, courteous and friendly. Will shop there again and recommend to friends and family. Thank you More
Above and Beyond Toyota of rockwall requested from corporate for my navigation system to be fixed, and they did it for free, and I did not even purchase my Camry there Toyota of rockwall requested from corporate for my navigation system to be fixed, and they did it for free, and I did not even purchase my Camry there! I’m a customer for life ! Thank you, Kyle! More
New car Just a good buying experience . The whole staff worked together to make this purchase come together without any problems. Fifth vehicle punched here. Just a good buying experience . The whole staff worked together to make this purchase come together without any problems. Fifth vehicle punched here. Great sales and service. Thanks More
Mixed Reviews Toyota of Rockwall has some honest guys. The issue I would have with them is selling something that may or maynot had rats in the engine and not disc Toyota of Rockwall has some honest guys. The issue I would have with them is selling something that may or maynot had rats in the engine and not disclosing the issue. This type of practice I find disturbing . More
Friendly service Always have friendly and polite service reps here, my only complaint is that my appointment was set at 1030, I arrived early and dropped it off at 10: Always have friendly and polite service reps here, my only complaint is that my appointment was set at 1030, I arrived early and dropped it off at 10:15. It was not seen my a tech until 11:15. This was my longest wait yet and took up most of my morning. What normally is a 45 minute tops turn around turned into almost over 2 hours. More
Excellent In-and-out no hassle. Salesman Matt Brennan was outstanding would definitely buy another car from this guy and would recommend him to all of my friend In-and-out no hassle. Salesman Matt Brennan was outstanding would definitely buy another car from this guy and would recommend him to all of my friends. More
Almost a perfect experience Found the pre-owned car via AutoTrader and emailed the dealer to check availability. Received a reply a very short time afterwards by my sales person Found the pre-owned car via AutoTrader and emailed the dealer to check availability. Received a reply a very short time afterwards by my sales person, Sal. There weren't many pictures of the car on AutoTrader and Sal took the time to go out, take more pictures, and text them to my phone. Sal was great to work with, very friendly, and made the purchasing part easy. I would highly recommend Sal to anyone reading this review. Unfortunately, whoever detailed the car after I bought it put wet, stinky floor mats in the car and left it overnight. Once I got on the road and turned on the A/C the smell was so bad that I had to ride home with the windows down. I've removed the mats, covered the carpet in baking soda and hopefully the smell in the car will go away once the mats dry. Would have given an overall rating of 5 stars if not for the dumb move of putting wet stinky mats into a hot car so they can bake, mildew, and stink up an otherwise perfect pre-owned car. More
Not very professional The employees that we interacted with at this dealership were not very professional, unorganized, and did not have any sense of urgency in helping us. The employees that we interacted with at this dealership were not very professional, unorganized, and did not have any sense of urgency in helping us. This made for a very frustrating experience and because of this I would not recommend this dealership to others. More