Toyota of Rockwall

Fast and courtious I was in a bind and needed a car really quickly as my spouse was going out of town the next day. They worked hard to make this happen for us when it w I was in a bind and needed a car really quickly as my spouse was going out of town the next day. They worked hard to make this happen for us when it was close to the end of business. They listened to our needs and made it possible. More

I was in and out quickly. The service was spot on The service advisor was awesome. I had one of the best that I’ve had so far. I will recommend her and Toyota if Rockwall to family and friends The service advisor was awesome. I had one of the best that I’ve had so far. I will recommend her and Toyota if Rockwall to family and friends More

Traditional car dealerships Beware of the "green package". They try to make it seem great, "oh we guarantee the tint, oil changes for 2 years, nitrogen in your tires, and unlimit Beware of the "green package". They try to make it seem great, "oh we guarantee the tint, oil changes for 2 years, nitrogen in your tires, and unlimited washes".What they don't tell you is that it has a lot of conditions and its over priced. They offer no grace period on purchases.This is why prefer Carmax over traditional car dealerships. More

Salespeople were great! Finance - not so much Ken only showed me what I was interested in and didn't try to push for meore. Phillip was fantastic and friendly! Our finance guy was very pushy, an Ken only showed me what I was interested in and didn't try to push for meore. Phillip was fantastic and friendly! Our finance guy was very pushy, and I did not appreciate his inability to take "No" for an answer. More

Very easy My sales person was brand new and was being assisted by the Sales mgr. There was no pushing or pressure,just good conversation and bantering My sales person was brand new and was being assisted by the Sales mgr. There was no pushing or pressure,just good conversation and bantering More

Friendly and helpful Matt Brennan was so helpful and informed us of all the details I needed to know about my purchase and about my car. He’s very knowledgeable and kind😊 Matt Brennan was so helpful and informed us of all the details I needed to know about my purchase and about my car. He’s very knowledgeable and kind😊 More

fast and prices was very resonable. fast and the price on the vehicle is reasonable. sales team are excellent service. Dealership and very nice and cleanliness. Sale person is very frie fast and the price on the vehicle is reasonable. sales team are excellent service. Dealership and very nice and cleanliness. Sale person is very friendly to work with. More

Maintance When we arrived, we had to wait a bit to get a service person to come outside and greet us. However, this young man passed by us and told us that some When we arrived, we had to wait a bit to get a service person to come outside and greet us. However, this young man passed by us and told us that someone would be with us very soon. Carl came out and he was very polite and provided great service. The dealership was full on that day and I understand that everyone was busy. More

Awesome service! My husband schedule an appointment an advance and had me take in the vehicle to get serviced. When I showed up, Nicole came up to me and asked for my My husband schedule an appointment an advance and had me take in the vehicle to get serviced. When I showed up, Nicole came up to me and asked for my appointment and who I was meeting. For some reason, my appointment wasn’t showing in her system. However, Nicole was very kind and fit me into their schedule. I had to leave the vehicle over the weekend and Nicole was very professional and called me periodically to give me an update. Awesome service! More

Park Assist Service My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. My high rating is based on the high quality of my customer service experience. Much attention to detail by the service personnel assigned to me. More