Toyota of Rockwall

Great place to shop for a new vehicle The overall atmosphere was extremely welcoming. Our sales consultant, Ken,Campbell, was very knowledgeable about the Toyota products and answered a The overall atmosphere was extremely welcoming. Our sales consultant, Ken,Campbell, was very knowledgeable about the Toyota products and answered all our questions to complete satisfaction. We were able to make a great deal without feeling pressured, but only feeling that our business was important to this dealership. We will definitely be return customers. More

Factory Recall Service I had 2 recall service items with my car and Rockwall of Toyota was able to do that very well. My concerns are - they don't have a body shop - so the I had 2 recall service items with my car and Rockwall of Toyota was able to do that very well. My concerns are - they don't have a body shop - so they can't do full service. My bigger concern is that they recommended brake service (pads and flush) over $350 estimated. I declined and took car for second estimate and turns out I was not near ready for brake replacement. Disappointing they would recommend service not needed - not sure that it is true, but it appears that they wanted to make some money from me since it was a full day of recall service. More

Carl was fantastic On time great job, did everything that was asked. Not only did a great job with the service, but they did a great job cleaning the vehicle up. On time great job, did everything that was asked. Not only did a great job with the service, but they did a great job cleaning the vehicle up. More

Did not listen My mother took my car in because I was out of town. She asked them to call her when it was ready. Instead they called me- I left them a message to pl My mother took my car in because I was out of town. She asked them to call her when it was ready. Instead they called me- I left them a message to please call her, not me, since I was in another state. They never did call her. She called them at least 3 times to find out when and if the car was ready and again to find out when the shuttle would be able to come get her. I understand that you’re busy but I think listening and following the customer’s requests is part of your job. This is the second time we have had a rep who did not follow our requests. I am not impressed with your service department. More

Anthony is the best I always go to Anthony when I go to Toyota in rockwall. I like a quick and efficient deal every time and he always comes through. I always go to Anthony when I go to Toyota in rockwall. I like a quick and efficient deal every time and he always comes through. More

Responsive and efficient Our car buying experience was great. Our salesperson was very personable and responsive. The manager did a good job of working with us and negotiating Our car buying experience was great. Our salesperson was very personable and responsive. The manager did a good job of working with us and negotiating our deal. It was the quickest car buying experience I have ever been a part of. More

Excellent experience. My salesperson Russell Morgan was excellent , he was not a hound or bird dog ready to pounce , but was genuine and honest with all his knowledge. Ver My salesperson Russell Morgan was excellent , he was not a hound or bird dog ready to pounce , but was genuine and honest with all his knowledge. Very kind and helpful, he went over everything in the car, and for a salesperson did more to help me than any other salesperson I have used in my lifetime! Great experience!😁 More

20k Service Made an appointment for 20k service. Very kind staff, quick service. Car was returned washed and ready to go. Barry was very helpful in signing me Made an appointment for 20k service. Very kind staff, quick service. Car was returned washed and ready to go. Barry was very helpful in signing me up for extended service. Thanks More

Great team here; They know what they are doing, No extra charges, like service fee this and that, Good collection N price, Exceptional, they talk as much as need it They know what they are doing, No extra charges, like service fee this and that, Good collection N price, Exceptional, they talk as much as need it straight to point especially MR Brian Dial, he explained everything to me in a short time all my questions were answered then showed me the paper with no rush at all, the sales manager& financial are so gentleman they are NOT like some other delaers to talk over hours & trick you, get your SGN N bring more charges I DEFINITELY Recommend Toyota of Rockwall and I'll do my next purchase here, This the the place you wanna go, More

Great service. Toyota of Rockwell is terrific. Service department is extremely professional and friendly (as are the sales people) Dealership itself is always spot Toyota of Rockwell is terrific. Service department is extremely professional and friendly (as are the sales people) Dealership itself is always spotless and has a very comfortable waiting area. More