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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,799 Reviews

3,799 Reviews of Toyota of Rockwall - Service Center

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September 03, 2025

I have gone here twice and they are always friendly and get my car taken care of quickly. More

by behiggins17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 03, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 02, 2025

I had my 2023 Rav4 in the shop multiple times for problems with the display screen. The last time there it seems the problem was fixed. How ever whoever worked on the radio damaged the driver's seat More

by dnprstn
Recommend Dealer
No
Employees Worked With
Kowasaki, Dan Gardner
September 02, 2025

Mickey was my service advisor and he was great. He got me in and out of there quickly. More

by Lynn Kate Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Sep 02, 2025 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2025

Service was wonderful everything went perfect no problems. I would highly recommend this dealership to anyone that wants good service More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 30, 2025

They are very polite and friendly they don’t waste my time, l will definitely recommend More

by Lizzyaudu40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

August 30, 2025

Only interested in up-selling expensive services! Vehicle inspection never recognized or listed the 4 bald tires and worn out wiper blades or the condition of the brakes on my vehicle. Instead I hear More

by foxracr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
August 29, 2025

Vary well taken care of jump right on it very good service thank you much More

by TWINZER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2025

Everyone is very nice and accommodating . I always have a good experience . I continue to have all work done there More

by melissabeck80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 28, 2025

Continent location, clean atmosphere, better customer satisfaction, staffs are greeting at the time of we reached the service station, quickly take our car for the service, they will advise us if anythin More

by sabraham1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2025

Nice to get swift standard oil change and in a timely manner . Also now you offer a complimentary car wash . Now you are full service 👍 More

by b.mitch.lay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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