Toyota of Rockwall - Service Center

Very nice, friendly dealership. My vehicle was done very fast. Didn't have to wait long at all. My vehicle was done very fast. Didn't have to wait long at all. More

Best experience for first time. I will recommend my friend and family. Very friendly staff. I will recommend my friend and family. Very friendly staff. More

When you arrive at the dealership, you are met and greeted. They let you know what is going to happen and the length of time it should require and how much it should cost. When your car is finished, t greeted. They let you know what is going to happen and the length of time it should require and how much it should cost. When your car is finished, they come get you and tell you what they did and take you to the cashier. More

I went in for an oil change and tire rotation. It took two hours. Was estimated to take one. The only reason I wasn't incredibly upset is that I took advantage of their oil change special. Whe It took two hours. Was estimated to take one. The only reason I wasn't incredibly upset is that I took advantage of their oil change special. When I got home, I noticed that one of my hub caps was loose. I pushed it back against the wheel the best I could but I think one of the plastic clips was broken. It fell off a few days later never to be seen again. Had to buy a replacement because I was pretty sure it would be hard to state my case having waited two days. Replacement cost was double what I spent for service. Not really eager to do that again in retrospect. This was our first service after the maintenance plan ended, not a real good impression. Service advisor was okay, quality of work plus the wait was terrible, and bring back your car wash. I even get a complimentary one at the Ford dealership, which nickels and dimes me to death. More

Great service from Carl. Got in and out quickly. No complaints and will definitely use this dealership again.. Got in and out quickly. No complaints and will definitely use this dealership again.. More

Great service response, research and interaction with service advisor Carl David. He was very helpful with a warranty issue and getting that resolved. He kept me informed and the service was handled eff service advisor Carl David. He was very helpful with a warranty issue and getting that resolved. He kept me informed and the service was handled efficiently. More

Sam was outstanding in providing me with the information I needed to make decisions for resolving my issues. Very friendly and has a great attitude! I needed to make decisions for resolving my issues. Very friendly and has a great attitude! More

Kayse Boysaw is always very sweet, attentive and explains all of my vehicle care & options as well as the rest of the Toyota team! My visit is always pleasant professional and always on time with service. I all of my vehicle care & options as well as the rest of the Toyota team! My visit is always pleasant professional and always on time with service. I am very appreciative & grateful with the service the Toyota Rockwall Team provides. I do miss the car wash! More

Always checks to make sure there aren't any issues with your vehicle. I can depend on Rockwall Toyota to keep my vehicle in top running condition. your vehicle. I can depend on Rockwall Toyota to keep my vehicle in top running condition. More

Good service and clean and friendly staff . Staff are willing to help answer all questions. Staff are willing to help answer all questions. More