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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,653 Reviews
Call Service Center (844) 208-1008

3,653 Reviews of Toyota of Rockwall - Service Center

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July 11, 2023

The staff has Good customer service. Friendly. Very honest didn’t try to upscale Me for no reason. More

by janice.young19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Jul 12, 2023 -

Toyota of Rockwall responded

Janice, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 10, 2023

Great customer service! They were quick and efficient. In and out for oil change and tire rotation in under 45 minutes. More

by Evon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Jul 10, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 09, 2023

We have leased several Rav 4s from Toyota of Rockwall and have been OK with all of More

by CAROLYNVANDERBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Jul 10, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your repeat business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 08, 2023

Mick Schott resolved a long-term problem that has persisted since we purchased our Sienna. More

by John White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Toyota of Rockwall responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

July 08, 2023

Very efficient and accommodating! Service team is very nice and helpful! Highly recommend Toyota of Rockwall! More

by dfaires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2023

We have been customers at Toyota Rockwall for many years and love the team work we see all around us while we are there. Everyone is courteous and helpful to make sure we are well taken care of from buying More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
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Jul 07, 2023 -

Kathie responded

We have been customers at Toyota Rockwall for many years and love the team work we see all around us while we are there. Everyone is courteous and helpful to make sure we are well taken care of from buying cars or servicing our vehicles! I highly recommend this dealership.

Aug 01, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, Kathie, and for taking the time to leave us this wonderful feedback!

July 07, 2023

Service Representatives here are so friendly and see that all your questions are answered quickly and accurately. Best dealership experience hands down! More

by kimberlysens956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie
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Jul 10, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 06, 2023

Everyone is always helpful and polite. The Work is always done in a timely manner. More

by Bradybunch6900
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Jul 06, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 06, 2023

This was my daughters first service with Toyota of Rockwall and everyone made it seamless for my 16 year old and kept us informed of everything along the way. Hands down great service!! More

by mblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
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Jul 07, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2023

I waited for my car, and the service advisor kept me regularly informed on timing. More

by KDRSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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