Toyota of Rockwall - Service Center

Very clean and accommodating. An easy place to wait for your vehicle. Highly recommend this dealership. An easy place to wait for your vehicle. Highly recommend this dealership. More

Best place for super service. Couldn’t ask for more. Service with a smile always Couldn’t ask for more. Service with a smile always More

Mick was great! I would appreciate my vehicle vacuumed and washed when service was complete. I would appreciate my vehicle vacuumed and washed when service was complete. More

Mick was a terrific service consultant, explaining about $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers be $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers because I was overwhelmed and angry that a text arrived saying these additional repairs were needed "immediately." Mick walked through repairs, explaining what was a priority and what comes later in the life of the truck. Without his understanding and explanation, we wouldn't be likely to come back. By the way, do not send me texts with other repairs that are needed on the day of repair! More

Mick Schott was very helpful and knowledgeble. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. More

Rockwall Toyota’s service is always very good. The advisors and staff do a great job! I always feel confident that my car is going to run how it should, once I leave the dealership. The advisors and staff do a great job! I always feel confident that my car is going to run how it should, once I leave the dealership. More

The facility is clean. Service center personnel are courteous but very busy and seems to lack a personal touch Service center personnel are courteous but very busy and seems to lack a personal touch More

I took my car for line and balance and I still have the same problem same problem More

I really do not want to tell you this, because ALL my previous experiences with TofR have been outstanding. I will still be your faithful customer. Anyway, here goes. I arrived at 8:30am Tuesday March 14 previous experiences with TofR have been outstanding. I will still be your faithful customer. Anyway, here goes. I arrived at 8:30am Tuesday March 14th. for my 8:45pm appointment for: 1. oil change 2. tyre rotation 3. a very slow leak in one tyre. I finally left after 11:00am!!! Seriously! I was told I did not need a 5,000 mile oil change because of the synthetic oil. I have no idea why the rotation and leak took all this time. I finally drove away at about 10:50am, switched on my Camry's tyre pressure indicator and the four tyre pressures varied from 33 to 42 psi. So I return to TofR immediately. I waited about 15 minutes for the psi to be set correctly and then departed. Thank you for not charging me for the tyre rotation. Thank you for the snack tray that came by. Thoughtful and kind touch. More

I loved my service advisor guy. Super Great customer service love to always have him Super Great customer service love to always have him More