Toyota of Rockwall - Service Center

Use service dept for repairs and service, use Mick as service rep.. excellent, goes beyond to help service rep.. excellent, goes beyond to help More

First time visit. We’ll see if this great experience is consistent. Will be back soon. We’ll see if this great experience is consistent. Will be back soon. More

Good service, friendly staff, highly recommended ！Every time we come here ，we are very satisfied ! time we come here ，we are very satisfied ! More

Good service and friendly representative and very helpful as well. Waiting area big enough to accommodate us while waiting as well. Waiting area big enough to accommodate us while waiting More

First time using this service department. Was promptly greeted, which is important to me. Great service! Was promptly greeted, which is important to me. Great service! More

Staff is friendly. Service guys do good repairs. Service advisors are top notch. I recommend them. Service guys do good repairs. Service advisors are top notch. I recommend them. More

Re Service Dept. I took vehicle for "check engine" light in Jan. Was charged $2,083 for several other items. I returned in Mar because check engine light was still on I took vehicle for "check engine" light in Jan. Was charged $2,083 for several other items. I returned in Mar because check engine light was still on. Was charged $1,268.12,. Returned a few day later because check engine still on. Rcvd update that a new engine is needed. How about refunding for work I didn't ask for, only to find out the engine needs replacement. I feel I was taken advantage of. Not a good feeling. Will take vehicles to other service centers in the future, now that I have to purchase a new vehicle. Some type of refund should have been given back to me. More

Great experience from sale to followup and maintenance. TORockwall is always checking to see if they could make my purchase experience better. Unlike other dealerships I’ve dealt with you are not forgott TORockwall is always checking to see if they could make my purchase experience better. Unlike other dealerships I’ve dealt with you are not forgotten after the sale you become family. I could not be happier and recommend to anyone. They go above and beyond in service. More

Always pleased with the service department; always takes care of my vehicle in a friendly, courteous manner. care of my vehicle in a friendly, courteous manner. More

They really take care of you! ! They go above to beat the competition in customer service! ! They go above to beat the competition in customer service! More