3,653 Reviews of Toyota of Rockwall - Service Center
Great service Very pleasant to deal with, quick service and friendly people, the car was cleaned and vacuumed when returned. Will do all of my service here Very pleasant to deal with, quick service and friendly people, the car was cleaned and vacuumed when returned. Will do all of my service here More
2018 4RUNNER I had to have the window washer fluid hose repaired. Apparently a mouse got hungry for rubber prior to my purchase. Sales and service have been outsta I had to have the window washer fluid hose repaired. Apparently a mouse got hungry for rubber prior to my purchase. Sales and service have been outstanding. More
Excellent Customer Service! Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my ca Never disappointed with my service at Toyota of Rockwall! I am in good hands from the time I pull into the customer service stall till the time my car is brought around to leave. More
My wife loves her car It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as It took a bit from back order but the window trim is taken care of and we got our first oil change! Wife loves her car and the mpgis getting better as it breaks in. More
Exceptional service Friendly staff and very helpful. They have a clean facility and get the work out in timely manner. They don't over charge on there services. Friendly staff and very helpful. They have a clean facility and get the work out in timely manner. They don't over charge on there services. More
Very efficient I was able to get in at 5 pm and was heading home by 6:15 the entire experience was very smooth and hassle free I was able to get in at 5 pm and was heading home by 6:15 the entire experience was very smooth and hassle free More
Wonderful Service Center I usually hate getting my vehicles serviced, but not at Toyota of Rockwall! Great Service, free cookies and specialty coffees. Great service does t I usually hate getting my vehicles serviced, but not at Toyota of Rockwall! Great Service, free cookies and specialty coffees. Great service does take a little longer but they make it worth the extra wait. More
Great Great! I will definitely be back for all future services and or maintenances. Great staff, great atmosphere. I also appreciate the car wash, it was Great! I will definitely be back for all future services and or maintenances. Great staff, great atmosphere. I also appreciate the car wash, it was much needed. More
Dependable and Fair I find the service department at Toyota of Rockwall to be very dependable and fair to work on my car. I have come to expect I may pay a little more at I find the service department at Toyota of Rockwall to be very dependable and fair to work on my car. I have come to expect I may pay a little more at a dealer for service than at an independent service center. The service advisors at Toyota of Rockwall advise, but I have never felt pressured by them to make additional purchases, although they do make suggestions as advisors. Based on my experience with the service department I also bring my wife’s Lexus in for service. A+ people to work with. More
New car I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly paymen I had a good experience with the dealership. My salesman was awesome. Was not real fond of the gentleman who showed us the paper of our monthly payments and years we can finance the car ( not the finance guy). He was very fast speaking and was not willing to try to get my payments lowered. Oh well not a big deal. Finance guy was very good but yet talked a little fast. One other thing I know the dealership was busy in the service dept but I had to bring back my car to get detailed as it would of taken another 2 hours to get this done and I was already at the dealership 4 hours. Not sure if the service dept is separate from the detailing dept but I really didn't see new cars flying out. Ao nor real sure why they couldn't get to my car. Also the car had to be jumped twice before they put anew battery in it. Thanks More