Toyota of Rockwall - Service Center

My name is Elvis kisero I would like to say I'm very grateful for Mr Lance who took care of me I had some issues with my car Mr Lance was very kind provided me with a rental car and great service I wou grateful for Mr Lance who took care of me I had some issues with my car Mr Lance was very kind provided me with a rental car and great service I would like to thank him I'm very grateful for people like him More

The staff at Toyota is always courteous, efficient and honest. They, and the mechanics are the reason I keep taking my truck back. I would reccomend Toyota of Rockwall to anyone. honest. They, and the mechanics are the reason I keep taking my truck back. I would reccomend Toyota of Rockwall to anyone. More

Toyota of Rockwall always takes care of me, three nights ago my skid plate come loose and one bolt came out. I swung in there last minute at 5pm. They took care of me without hesitation. Thank you to Sam fo ago my skid plate come loose and one bolt came out. I swung in there last minute at 5pm. They took care of me without hesitation. Thank you to Sam for taking care of me and to add the massage chair is a nice perk to stopping in.... More

I took my vehicle in for a oil change and fron end alignment one of service workers greet me as I drove an told someone will be right with you as he the service man was right there he said go take a s alignment one of service workers greet me as I drove an told someone will be right with you as he the service man was right there he said go take a seat someone will be with in a few A few minutes later got text tell me what was recommended by that time they was finish I think it was pretty fast service. More

Great Service and Attentive to Customer Needs. Knowledgeable. Explains unclear areas that might be of concern. Most recent experience detected an Alignment issue and got that corrected - credit Knowledgeable. Explains unclear areas that might be of concern. Most recent experience detected an Alignment issue and got that corrected - credit to the affordability to the customer and service department in having that system available More

The service department was great, but my service technician not so great. I only spoke to him and saw him when the job was done. I arrived at my scheduled time and let a technician know that I was h technician not so great. I only spoke to him and saw him when the job was done. I arrived at my scheduled time and let a technician know that I was here for my appointment but had no cellphone in order to checkin. The technician told me no problem I will let your technician know you're here. He never came to check me in, instead someone else did, and I asked that technician to please let my technician know that I had to cellphone, he said sure. Well my technician only communicated with me by text or email so I had no idea that there were recommendations until he said it was done and directed me to go pay. Not a single word about the recommended items. More

Very fast,friendly, and efficient. In at 7:20 out in less an an hour. In at 7:20 out in less an an hour. More

Awesome customer service. We've purchased 2 of our cars here. We got great deals, and service department always takes good care of us. They fought insurance to get our car fix We've purchased 2 of our cars here. We got great deals, and service department always takes good care of us. They fought insurance to get our car fixed right. Thanks Chris! More

Nice and friendly greeting as soon as I pulled in . Thoughtful and caring in the waiting area. Thoughtful and caring in the waiting area. More

Went in for my routine service check. They were prompt, explained what they were doing and how long it would take. The waiting area was comfortable, the fancy coffee machine was an adde They were prompt, explained what they were doing and how long it would take. The waiting area was comfortable, the fancy coffee machine was an added perk. Work was finished on time. Only thing that would have been nice would have been a quick car wash and vacuum. The car wash apparently has not worked since I purchased the car. More