Toyota of Rockwall - Service Center

Terrible service. Tried to rip me off claiming something was wrong with my vehicle when it was not. Tried to rip me off claiming something was wrong with my vehicle when it was not. More

Tried to upsell me nearly $700 for service, then change the price of my 30k maintence check up. 3 stars because the service advisor stood by his word and changed it back from $220 to $149. I understand mak the price of my 30k maintence check up. 3 stars because the service advisor stood by his word and changed it back from $220 to $149. I understand making your commission and money, but come on More

Contacted sales by telephone , Ken helped answer all questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an ass questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an asset Toyota of Rockwall , who represents total integrity. However, my experience in dealing with finance (Scott) left me very displeased and stressed as items which I had specifically and carefully communicated that I did not want to purchase , was quietly "added" to the agreed purchase price of the vehicle, resulting in my having to drive back to the dealership the following Monday, to meet with the finance manager , who after reviewing the issues, took the necessary steps to correct the vehicle sales price to the correct amount. This experience with finance left me uncertain about the ethics of the finance dept. More

One of the biggest is this Toyota of Rockwall company I appreciate it very well thank goodness that i deal with this kind of people whose working with the company and their team. appreciate it very well thank goodness that i deal with this kind of people whose working with the company and their team. More

They’re to serve the people. Very friendly and gets the job done quickly. Come around asking how your service is going and offer snacks. Very friendly and gets the job done quickly. Come around asking how your service is going and offer snacks. More

Always a pleasure to have Toyota take care of my car. They are fast, yet still accurate and always easy to work with. They are fast, yet still accurate and always easy to work with. More

I already did this surgery once. Not sure why it keeps asking me to it over and over. Everything was fantastic. Not sure why it keeps asking me to it over and over. Everything was fantastic. More

The service center did a terrible mistake when they delivered the vehicle. They left the hood open and my wife drove the car back home unknowingly. I would call that a major security concern. The servi delivered the vehicle. They left the hood open and my wife drove the car back home unknowingly. I would call that a major security concern. The service advisor name is Jose Guerrero More

Agent was very helpful. I would like to know how to avoid repeating the car door flooding that has been repaired twice in the past year. I would like to know how to avoid repeating the car door flooding that has been repaired twice in the past year. More

Not bad. Keep it up. Friendly cool service and updating everything on time with out delay. Keep it up. Friendly cool service and updating everything on time with out delay. More