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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
686 Reviews

686 Reviews of Toyota of Santa Fe - Service Center

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June 30, 2022

Everything went well my truck was done quicker than expect. Everyone was kind and professional. More

by troynothwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name but he was in the cubicle next to Frank the services manager.
Jul 30, 2022 -

Toyota of Santa Fe responded

Thank you for your business and your trust. please let us know if we can help in the future.

June 28, 2022

Joe Sanchez, your Assistant Service Manager, provided first-rate service, as always, to me and my grandson with respect to our two cars. Mr. Sanchez is the reason we continue to use Toyota of Santa Fe to More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jul 23, 2022 -

Toyota of Santa Fe responded

Hello Harvey, Thank you for mentioning Joe his always going the extra mile for his customers, we will definitely share this with him.. We appreciate your business, and, we'll do our best to continue to give you the kind of service you deserve.

June 25, 2022

frank was very helpful and clear. answered all my questions. Service started on time. I was called and informed about mechanics recommendations and made my choices. Car was ready when More

by sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra
June 22, 2022

Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. More

by Kcsfe@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Toyota of Santa Fe responded

Thank you for your business and kind words. Hope to work with you again in the future.

June 18, 2022

Joe S, as usual, provided me with great service. I've dealt with him for many years and he has always given me an excellent and personalized experience. Thank you Joe! More

by Robert Conlee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Jul 14, 2022 -

Toyota of Santa Fe responded

Hello Robert, Thank you for leaving us such a wonderful review. Joe will definitely be thrilled to read your kind words. we look forward to seeing you again.

June 17, 2022

Very friendly and fast service. Explained every thing very well and easy to understand. Thanks More

by Mtz_isa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jul 22, 2022 -

Toyota of Santa Fe responded

Thank you for your business and trust. Hope to work with you again in the future.

June 17, 2022

Your service department is first rate. We've always enjoyed working with Brian B in particular. He saw we came for a pretrip check and suggested we go ahead with upcoming regular maintenan More

by vikingkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Jul 22, 2022 -

Toyota of Santa Fe responded

We're so happy to hear you had a great experience working with Brian. He'd be happy to hear that his hard work paid off! If there's anything else we can do for you, please let us know.

June 11, 2022

The service experience was very good. The work was finished within the estimated time frame. I thought the service staff was friendly and communicated well. More

by steven
Recommend Dealer
Yes
Employees Worked With
Vicente Garcia
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you taking the time to share your feedback. we really appreciate it. Looking forward to seeing you again! Please let us know about your future experience!

June 11, 2022

Jennifer at the service center on Cerrillos Road was fantastic to work with. She really cared about my situation and was so thorough in her evaluation and service. She is an asset to Toyota of Santa Fe. More

by jamison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for leaving a review, and mentioning Jennifer. You're right, Jennifer is always going above and beyond for her customers. We'll make sure to share your praises with her!

June 10, 2022

They are always very courteous. They inform me of everything that I should know. They fix the problems and I never have to worry about the performance of the mechanics. More

by Ericsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra, Brian Brannan
Jun 16, 2022 -

Toyota of Santa Fe responded

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority its customer service and we are glad to hear we meet that mark!

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