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Toyota of Santa Fe - Service Center

Santa Fe, NM

4.8
705 Reviews

706 Reviews of Toyota of Santa Fe - Service Center

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August 10, 2022

Jennifer is an excellent manager at the Express Service, Daniel is very professional, and Andrew is top at what he does! Also I appreciated Ernie the driver who was very courteous and right on time. More

by bluesky73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bussell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, 5 stars, Frank Guerra
Oct 06, 2022 -

Toyota of Santa Fe responded

We're so happy to hear you had a good experience at Toyota of Santa Fe Express Service. The entire team will be happy to hear their hard work has paid off! If there's anything we can do to assist you further, let us know.

August 02, 2022

Staff and service were amazing! Brian Brannan is so kind and helpful. makes you feel that you and you car are priority. good people all around there are so helpful and care for th More

by mgarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
August 02, 2022

Everyone was very receptive to my problem and solved it in a very professional and and timely manner. More

by PAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Sep 15, 2022 -

Toyota of Santa Fe responded

Exactly as it should be. Thank you for the nice review.

August 02, 2022

The staff is excellent - knowledgable, friendly, accommodating. Frank Guerra and Joe Sanchez, who I worked with on this service appointment, were especially so, as always. Their attention to quali More

by tombuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerra, Joe Sanchez
August 02, 2022

Excellent as always Brian's service is always impeccable I am a highly satisfied customer and come back only due to Brian and Jim and all the wonderful mechanic and wonderful sales people in the front and w More

by mkat825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am five stars for Cisco the driver, Brian Brannan
July 31, 2022

Excellent maintenance service for years for both of our cars. We have come to trust Joe Sanchez, our Service Representative, implicitly. He never disappoints. More

by Harvey Rosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiah , Joe Sanchez
Aug 12, 2022 -

Toyota of Santa Fe responded

Hello Harvey, thank you for your loyalty and trust. Our whole team works hard to keep our customers happy ,but we can only do it thanks to amazing customers like you.

July 31, 2022

Honest; knowledge; run; professional; accommodating; customer focused; high standards; clean. They must be good to the employees in the service department and treat them well because so many people have More

by SantaFeToyotaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
Sep 25, 2022 -

Toyota of Santa Fe responded

Thank you for the kind rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

July 30, 2022

My car never leaves me stranded. Nearly 200,000 miles and counting. I bring it here regularly. More

by Willson.steve1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerra
Aug 12, 2022 -

Toyota of Santa Fe responded

Hi Wilson, Thank for so much for your positive review! we're thrilled to hear you had good experience.

July 27, 2022

The staff at this dealer’s service facility are responsive and efficient. They are pleasant and well-informed. More

by AlTheCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Toyota of Santa Fe responded

Thank you for sharing your positive review and kind words. It's always amazing to hear that we've been successful in our goal of providing our customers with the best service possible.

July 26, 2022

Attentive, friendly staff. Mr. Brian took the time to provide details as to what the recall consist of and how it was going to take. More

by belendesantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Aug 12, 2022 -

Toyota of Santa Fe responded

Thank you for your business and trust. It's our pleasure to work with you.

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