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Toyota of Scranton
Scranton, PA
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
February 28, 2022
Friendly, knowledgeable staff. Not over-bearing or pushing at all. The financial side of things went very quickly. Not over-bearing or pushing at all. The financial side of things went very quickly. More
by GJKELLER615
Verified CustomerEmployees Worked With
Other Employees :
Don't know name of guy in finance, don't see his pic, 5 stars
February 28, 2022
had a leak with my antena and they wanted me to pay for it! Not happy! I had to tape around it myself to stop the leak, Mary Lou never got back to me about the problem, it! Not happy! I had to tape around it myself to stop the leak, Mary Lou never got back to me about the problem, More
by PCHINO
Employees Worked With
February 28, 2022
Great Experience! ! Everything went well from start to finish. Everyone I dealt with was friendly and professional. ! Everything went well from start to finish. Everyone I dealt with was friendly and professional. More
by KATHYDIETZ72
February 27, 2022
very friendly and helpful! walked in and out with a car in a matter of a couple hours! great experience! would highly recommend and the great snack bar is just an added plus walked in and out with a car in a matter of a couple hours! great experience! would highly recommend and the great snack bar is just an added plus! we were there late and no one ever made us feel like they were rushing us out the door, took their time and we went home with our purchase! More
by NDGYMMOM1
Employees Worked With
Jax - great saleman definate 5 stars
February 25, 2022
We have been very happy with the sales and service staff every time we have used r. every time we have used r. More
by LFSGA
February 25, 2022
Outstanding experience overall. Brian (Burgess) helped me every step of the way. He was extremely professional, knowledgeable, and no pressure. Will absolutely be recommending Toyot Brian (Burgess) helped me every step of the way. He was extremely professional, knowledgeable, and no pressure. Will absolutely be recommending Toyota of Scranton and Brian to friends and family. More
by CMACK2910
February 25, 2022
Confirmation of their malfeasance and thievery, is taking off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Vet off $15,000 they overcharged on financing, they also had to reimburse me having charged me for DMV twice, and after my complaint, finally gave my Veterans discount previously mentioned! Worse: Salesman is their Executive Financial Consultant Rich LaRusso. A double-minded man(business) is UNSTABLE in all of their ways! Lack of integrity, moral ethics and honesty. The pall of deception has disallowed any pleasure I should have experienced looking for my first new vehicle. A $29,999 used 2019 Tacoma they charged me $48,623 in collusion with Ally financing established rapport agent Diana. After paying over $9,000, I might have enough equity to trade in this used Tacoma. Attempting to have them remedy has been a strenous nightmare that NO consumer should endure! Shame on them. I'm searching for an honest dealer. They are not an option in anyyy aspect. Deplorable Salesmanship. Devious and epitome of dishonesty. Righting their wrong would have been buying the Tacoma back in full! Reaping as sown sometimes takes time, but my reward is integrity instilled by my Mother. I will be rewarded for their dirty deeds, and they... May keep their ill gotten gain practices. More
by USCT22ND
Employees Worked With
Other Employees :
Gary Rogari, Mary Jo Preno, Ken Walley, Alyssa Esteras, Brendan Reilly, Bryan Matarese
