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Toyota of Scranton
Scranton, PA
5,610 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,610 reviews
March 07, 2022
Everyone is always nice and communicates everything about the service every time I am there. the service every time I am there. More
by DOMINICCUCHARA
Verified Customer
March 07, 2022
I pay for 2 year oil change, and she said this is the last oil change. No good for my poket last oil change. No good for my poket More
by robertoquiteriob
Employees Worked With
March 06, 2022
Our experience at this dealership was a relaxed one in which not only were we helped with patience and respect, but there weren’t any moments in which we felt pressured to make a purchase. Mr. Boyton had which not only were we helped with patience and respect, but there weren’t any moments in which we felt pressured to make a purchase. Mr. Boyton had excellent customer service and both Mr. LaRussa and Mr. Valenti worked hard to get us the best deal possible. Will definitely return! More
by darisfeliz
March 04, 2022
Mr LaRussa was great to deal with. He made sure I was taken care of from the beginning to the very end of the process. Thank you so very much for your kindness. Dave Ragan He made sure I was taken care of from the beginning to the very end of the process. Thank you so very much for your kindness. Dave Ragan More
by David Ragan
Employees Worked With
Other Employees :
Jax was great to deal with. Very helpful and understanding.
March 03, 2022
They work hard to get you what you need very accommodating & excellent deals will purchase a car again with them in the future accommodating & excellent deals will purchase a car again with them in the future More
by JESSICAMORALESX28
Employees Worked With
March 03, 2022
Jax is the best! Thank you Toyota!! This is by the best dealership! Always so welcoming and i can even bring my kids along. As a single mother, that is so important a Thank you Toyota!! This is by the best dealership! Always so welcoming and i can even bring my kids along. As a single mother, that is so important and they always have a blast in their kids room. Thanks for being so kind, thoughtful and thorough! More
by TAYHOLMES21
Employees Worked With
Jax In Sales
March 02, 2022
Poor customer service and communication, I had to call to get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spok get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spoke with a supervisor to make a complaint about the way I was spoken to More
by OFPD9344
Employees Worked With
Bernadine Welcome
March 02, 2022
Pressure to purchase was minimal Great selection of vehicles Financing was easy and straightforward All-around excellent experience! vehicles Financing was easy and straightforward All-around excellent experience! More
by Kranick1
