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Toyota of Scranton

Scranton, PA

4.7
5,657 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,657 reviews

December 20, 2021

Always easy to deal with Toyota of Scranton. Enjoy going for service. Everyone so nice & accommodating. More

by TCYKOSKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Dec 20, 2021 -

Toyota of Scranton responded

Thank you, TCYKOSKY, for sharing your comments regarding your service experience. We are delighted you are happy to come in and allow us the opportunity to service your vehicle. Many thanks. Take care.

December 20, 2021

They promise me Oil change for as long as I own the vehicle.hopefully they don’t forget about it.I recommend this place to buy cars. More

by JOSE-BAEZ2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Dec 20, 2021 -

Toyota of Scranton responded

Jose-Baez2009, Thank you for your recommendation. It is appreciated. Take care.

December 20, 2021

Upon entering I was greeted and offered help. Very happy with my new Tacoma. All the staff is friendly and the facility is very clean. More

by AMYSPUNAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Maxx Broden, Michael Reilly, Ryan Cali
Jan 04, 2022 -

Toyota of Scranton responded

Congratulations on your new Tacoma, Amyspunar. Thanks for taking the time to share your feedback. We are just thrilled all went well for you. Take care. Enjoy your Tacoma.

December 20, 2021

Pleasant experience. Things moved along fairly quickly. The car was serviced and ready when we arrived. More

by PSOLO138
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Michael Reilly
Jan 04, 2022 -

Toyota of Scranton responded

PSOLO138, Thank you for taking the time to let us know about your experience at our dealership. We are delighted you rated it a 5 star experience. We appreciate it. Take care.

December 20, 2021

When I bought my vehicle it had just come on the lot. I was assured several times it would go through a 160 point inspection and everything would be perfect. I got it home and the TPMS sensor light kept co More

by lsanzoverino
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ebrahin
Dec 28, 2021 -

Toyota of Scranton responded

lasnzoverino, your 1 star rating of your experience at our dealership is of concern. Please reach out to Mary Jo Preno, Vice President of Guest Experience, to discuss. You can reach Mary Jo directly at 570.702.8776. Thank you.

December 19, 2021

All the sales associates made this experience easy. Met all my wishes for my new vehicle. Finance associate was pick and efficient. Sales associate kept is up to date on the arrival of our vehicle. More

by NAALLEN116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali, Kevin Cloud
Dec 20, 2021 -

Toyota of Scranton responded

NAALLEN116, We are just delighted you are in a new vehicle that suits your needs, and the process was painless. Thank you for sharing your comments regarding your experience...it is greatly appreciated. Take care.

December 18, 2021

Was a great experience. Dealership valued my past customer loyalty. I’ve purchased 7 new vehicles from this dealership and they seam to do everything to keep me coming back More

by JKIRYLUK42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Brendan Reilly, Jeffrey Felkowski, Howard Sweeny, Michael Reilly, Ryan Cali
Dec 20, 2021 -

Toyota of Scranton responded

JKIRYLUK42, Thank you for your continued loyalty to our dealership and for sharing your story with us. We all appreciate you taking the time to offer your comments. Take care.

December 17, 2021

Always a great experience. On time informative and friendly. From start to finish. Happy holidays! More

by CMHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Alan Aimer
Dec 17, 2021 -

Toyota of Scranton responded

CMHANNON, Happy holidays to you and your family. Thank you for taking the time to complete your review. We appreciate you taking the time to provide us with feedback on your service visit. Thank you. Take care.

December 17, 2021

Toyota of Scranton is an excellent dealership. They really helped me get the car I needed in hard times when other dealerships couldn't. Even better than that is the service they have provided after bu More

by T.LOCATELLI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake from sales, Matt from financing, and Johnny from service are all awesome!
Dec 20, 2021 -

Toyota of Scranton responded

T.Locatelli, thank you for sharing your story with us. We are delighted you enjoy coming to our dealership and working with our team. We all are grateful to you for providing your input...it is appreciated. Take care

December 17, 2021

I always have a good experience when I am there for my car service. Staff are always pleasant and make sure I am well taken care of. More

by mfinnegan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Toyota of Scranton responded

Thank you very much, mfinnegan11, for taking the time to provide feedback on your service visit. We are delighted you enjoy servicing your vehicle at our dealership. Take care.

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