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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,504 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,504 reviews

June 30, 2021

Knowledgeable salesman. Decent car price and “painless “ negotiation. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with financial officer. In general great More

by YAKVOLK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese, Michael Reilly
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Jul 03, 2021 -

Toyota of Scranton responded

YAKVOLK, Thank you for the awesome review and 5 star rating. We are thrilled you enjoyed your buying experience and felt welcomed at our dealership. Enjoy your new vehicle. Take care.

June 29, 2021

My family and I have been Toyota owners for many years and have never been dissatisfied. From Sales to Service, everyone was professional and courteous. Sales associate Corey Boynton was on top of his g More

by MARINOSPD574
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
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Jun 29, 2021 -

Toyota of Scranton responded

Thank you for your loyalty to our dealership...it is the best compliment. We are grateful for your business and hope to have a very long working relationship. Your kindness is greatly appreciated. Thank you.

June 29, 2021

My positive experience was primarily based on the car salesman Ebrahin. I gave he & the Motorworld of Toyota + Motorworld of Cadillac salesman equal chances to deliver. He hands down out performed them More

by MATT_STRUCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin
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Jun 29, 2021 -

Toyota of Scranton responded

Hi Matt, Abe is awesome. We are thrilled you had such an awesome experience. Abe wants to provide the best possible service and assistance to our guests purchasing vehicles. Thanks again. Enjoy your new vehicle. Take care.

June 29, 2021

Buying a car is easy ! My sales person is very good to me, Joe Mercado Jr. I bought seven cars out of there in the last eight or nine years. Its the service dept. I have issues with !!! More

by FASTEDDY440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mercado Jr
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Jun 29, 2021 -

Toyota of Scranton responded

FASTEDDY440, WOW!!!! Your loyalty to our dealership is the highest form of a compliment. Many thanks. Joe,Jr. has it all together. Thank you for your review. Sorry to learn you have issues with our service department. We would like to discuss that privately. Please call Mary Jo Preno at 570.702.8776. She can offer assistance with your issue. Take care.

June 29, 2021

Purchased a new Tacoma and had a very good experience with the sales department. Len and Dalton were a great help. More

by JPS89
Recommend Dealer
Yes
Employees Worked With
Len, Dalton
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Jun 29, 2021 -

Toyota of Scranton responded

Thank you, JPS89, for your top, 5 star review. We are delighted our sales team was so helpful. Enjoy your new Tacoma. Thanks again. Take care.

June 28, 2021

Don’t know what to say service can not be matched by anyone else And as Dave as my service advisor I know I will be well taken care of thank you for your wonderful service More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Toyota of Scranton responded

Thank you for your awesome review and rating. We are delighted we earned top, 5 star rating. Thanks so much!!!

June 28, 2021

best time I had looking for a vehicle Dalton Thomas was great will come back again More

by MONTYMR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : my sales person Dalton Thomas I rate him 5 Stars
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Jun 29, 2021 -

Toyota of Scranton responded

Thank you, Montymr, for your perfect, 5 star review and rating of your experience at our dealership. We are happy to know you enjoyed working with Dalton and all worked out well. Enjoy your new vehicle. Take care.

June 27, 2021

Brian was amazing, so lucky to have him in on More

by ASHLEE.SHERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Bryan Matarese
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Jun 27, 2021 -

Toyota of Scranton responded

ashlee.sherman, thank you for letting us know about your recent buying experience. We are happy Bryan was so helpful. Enjoy your new vehicle. Take care.

June 26, 2021

Very professional, eager to help, very knowledgeable, polite, the showroom is clean, I love my new car. Fun to drive, great on gas, handles well More

by colleen9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Rogers , Howard Sweeny
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Jun 26, 2021 -

Toyota of Scranton responded

colleen9876, thank you! Enjoy your new vehicle for many miles. We are delighted to hear all went well and are team was very accommodating. Thanks for the perfect,5 star review. Take care.

June 25, 2021

Everyone was super professional and courteous. The service was really fast as well. More

by LADY1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Boynton
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Jun 25, 2021 -

Toyota of Scranton responded

LADY1979, thank you for taking the time to let us know about your recent visit to our dealership. We are delighted you were pleased and had an excellent experience. Thank you.

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