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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
April 07, 2021
Brian Burgess and Ryan Cali are the best to deal with and they deserve to be recognized as the best ever and I would highly recommend all my friends and family to come here and deal with them they deserve to be recognized as the best ever and I would highly recommend all my friends and family to come here and deal with them More
by UNIONDALE5223
Verified Customer
April 06, 2021
Dealership was very helpful and courteous. I am very satisfied . I would send any new customer there to buy a new car. I will return for my service satisfied . I would send any new customer there to buy a new car. I will return for my service More
by ACIECIORKA
Employees Worked With
Gatto, Maxx Broden
April 06, 2021
Ahmad was very kind and patient with helping me find a new car! He was extremely helpful and overall a great salesman to have for my first experience with Toyota! new car! He was extremely helpful and overall a great salesman to have for my first experience with Toyota! More
by FELICIANOSELENA6
April 06, 2021
Kacie smoothed out a situation that started with a recall for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back in & leave the car . Supposedly, a defective part was put in from the kit sent to handle the recall. I picked up the car & filled with gas since I wasto have less gas in the car for the repair. 15 gallons bought. I noticed the gas needle didn’t move. Gas range info didn’t reset itself. I called. They ordered another part. I brought it back again to be worked on it. Kacie was very helpful through all of this with some help from Stephanie. I had bothered friends the first 2 times. Afterwards I did utilize the Courtesy Shuttle. Peter was great taking me home & picking me up for my car. The last time an Uber & Ray were used. It was unfortunate that a 1 time visit became 4 in all. What an inconvenience! Kacie did whatever she could to make a bad situation-tolerable. More
by Sporty 2019
Employees Worked With
April 05, 2021
Entry at garage door was blocked by another car for 10 minutes. I also had asked for the trade in quote but I did not see the person. The person gave quote over the phone. No complimentary car wash. minutes. I also had asked for the trade in quote but I did not see the person. The person gave quote over the phone. No complimentary car wash. More
by BIPINMO
Employees Worked With
April 05, 2021
Easies car purchase ive ever had. Great staff. Everyone was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. More
by DANNY.SMAWLEY
Employees Worked With
April 05, 2021
Agent Ahmad was friendly and knowledgeable. We weren't ready to trade-in our SUV as with the requirements but he facilitated everything for us including calling the bank. Very pleased with the service. ready to trade-in our SUV as with the requirements but he facilitated everything for us including calling the bank. Very pleased with the service. More
by LGomz
Employees Worked With
April 04, 2021
Tiffany was very friendly and thorough. She went over all of the details of my service and offered options. She explained the details of my next service in advance. of the details of my service and offered options. She explained the details of my next service in advance. More
by CHRLSS
Employees Worked With
