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Toyota of Scranton

Scranton, PA

4.7
5,508 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,508 reviews

February 21, 2021

Very courteous and professional. The service department had me in and out in no time. Waiting area nice, clean and comfortable. I really like this dealership! More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Excelusp, We are delighted to know your recent service visit went well and you like our dealership. We look forward to your next visit. Thank you. Take care.

February 20, 2021

Upkeeping my vehicles is my responsibility. Where I take them for service is a choice I don't take lightly. A S M Stephanie Jones is a professional with people skills. Thank You . More

by MAC14117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Thank you, MAX14117. We are thrilled you made the decision to service at our dealership and work with Stephanie. It is our pleasure to service your vehicle. Take care, and thank you again for the perfect, 5 star rating.

February 18, 2021

I would have to say, this has been the best car buying experiences to date. I went into the dealership and the staff were very polite and professional. They made the process extremely easy and worked hard More

by 1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, Bryan Matarese
Feb 18, 2021 -

Toyota of Scranton responded

1995, our goal each and every day, is to provide the best in guest experience. We are pleased you had an outstanding buying experience. Thank you for the perfect, 5 star rating. Take care.

February 18, 2021

I do want to say, Mary Jo and Alyssa are very, very good at what they do. They kept me informed and accommodated me as needed. I give 5 Stars. Thank you to the girls and Toyota. More

by LYNNPARISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jo, Alyssa Esteras
Feb 18, 2021 -

Toyota of Scranton responded

Thank you, Lynnparise, for letting us know about your experience. We appreciate your comments and want you to know it is our pleasure to be of service. Take care.

February 18, 2021

Great sales dept. a pleasure to work with Doug and Joe Gatto, Kacie was very professional, and wait time was minimal. This was my 8th Toyota Truck ! More

by PROMANASKAS
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Scranton responded

Thank you, Promanaskas, so much for your loyalty to Toyota and our dealership. We are honored to know we have a customer for life! Be well.

February 18, 2021

This Service Center is very clean and the people are wonderful. The only problem is their prices. They are horrible. I paid 1250 dollars for 4 Michilin MXV4 tires and a front end allignment. More

by DUANE757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Toyota of Scranton responded

Duane757, Thank you for your review on your recent service visit, and for acknowledging the cleanliness of the dealership and our staff. We appreciate it. Your comment regarding pricing was noted. Take care.

Feb 20, 2021 -

DUANE757 responded

I just want to say that if your prices were better you would be rated a 5 star. Duane

February 18, 2021

Always have had good experience with the sales and service team. The service is top notch. I have only needed basic service with my Tacoma. More

by bobfolgerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Toyota of Scranton responded

Bob, thank you for servicing your Tacoma at our dealership. We are pleased we earned 5 stars! We look forward to your next visit. Be well.

February 18, 2021

The service advisor was very helpful and friendly and prompt. Jason kept me updated throughout the time I was in and updated me on what needed to be done to the car. More

by S Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason palmigiano
Feb 19, 2021 -

Toyota of Scranton responded

S Miller, our goal is to involve you with as much as possible during your service visit. We are pleased Jason was so helpful. Thank you for the perfect, 5 star rating. Take care.

February 17, 2021

i love toyota they are very friendly and i was able to get in and out and have my camry that i always wanted the car runs good and i would definitely recommend everybody to come here if people wanna buy n More

by ABDIELVARELA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Scranton responded

We are delighted we earned your business and recommendation. Thank you, abdielvarela85, for taking the time to let us know about your experience. We wish you well. Take care.

February 17, 2021

We have purchased 3 vehicles from Toyota’s of Scranton and have nothing but good experiences with the team that works there. They are all helpful and attentive. More

by KARL102577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras, Curt Manck
Feb 17, 2021 -

Toyota of Scranton responded

Karl, thank you for your loyalty to our dealership. It is the highest form of a compliment. We are just delighted you enjoy working with our team. We are here for you! Take care.

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