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Toyota of Scranton
Scranton, PA
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,471 reviews
February 05, 2021
They refused to hold up there side of the deal on about everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there si everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there side of the deal. They refuse to even work on my car now since I attempted to hold them responsible for their mistakes. More
by BRANDON.DEFORGE27
Verified Customer
February 05, 2021
They did all that I asked for in the visit. I had to leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. More
by PSUWILDCAT
Employees Worked With
Alyssa Esteras
February 03, 2021
The entire process has been amazing with everyone that I have worked with. It was the easiest buying experience and I felt like I was taken care of as a family member and not just some guy buying a car. have worked with. It was the easiest buying experience and I felt like I was taken care of as a family member and not just some guy buying a car. More
by DAVID.FINKELSTEIN
February 03, 2021
Awesome service and very easy! Was in and out with my brand new car in no time! The entire process was easy and stress free ! brand new car in no time! The entire process was easy and stress free ! More
by CATHERINEd
February 03, 2021
Everyone was very pleasant to talk to.. James was very nice explain everything to me that has to be done.., thanks everyone for the great experience nice explain everything to me that has to be done.., thanks everyone for the great experience More
by LISAK2
Employees Worked With
February 03, 2021
Great exp. always treated like a friend even though I am G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I was there for a no cost service. Speaks volumes in this crazy world. At the end Alan walked me right out to my vehicle to make sure everything was done right. Icing on the cake is that we talked about my beloved Yankees. Stay safe everyone. If you are not considered front line workers , you should be. Just a quick fyi for you. Between my sister and myself this is at least new vehicle # 12? Maybe more. More
by YAN7KEE
February 02, 2021
Very friendly and helpful.Service was quick Waiting Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledge Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledgeable, curious, and friendly More
by MLORINGER
Employees Worked With
Alyssa Esteras
February 02, 2021
Toyota of Scranton is and has an excellent service center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an ass center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an asset during this trying time. More
by PINKY22849
Employees Worked With
February 02, 2021
Doug made the buying experience great. He was very professional and didn’t push us into the purchase. Glad I saw the car on the internet and purchased it. professional and didn’t push us into the purchase. Glad I saw the car on the internet and purchased it. More
by COPPERREID
Employees Worked With
February 01, 2021
The Scranton Toyota dealership is a wonderful spot to look/shop for your cars. The service was excellent and the staff were very friendly and helpful with getting me the right deal. P.s they also promise look/shop for your cars. The service was excellent and the staff were very friendly and helpful with getting me the right deal. P.s they also promised me some thermal mugs with my purchase!! More
by S. Sophabmixay
Employees Worked With
Bryan Matarese, Howard Sweeny
