Toyota of Scranton

My wife and I had a good Idea of what we wanted in the purchase of our new car except the color. We have always had a positive experience with Scranton Toyota's service department . Our sales rep. Maxx Br purchase of our new car except the color. We have always had a positive experience with Scranton Toyota's service department . Our sales rep. Maxx Broden listened to what we wanted in a new Rav4 Hybrid and took the time to answer our questions, show us the different models as we decided on the color. Saying Goodbye to my trusted 06' Rav4 was not easy. Maxx introduced us to Jenna Sledzinski in the finance dept. another outstanding professional who worked with us all the way and we were very happy. Home we went happy. And when our side moldings came in Steve Feliciano in the service department took the time ask if we had any questions about the Rav4. I would like to thank David Grieco who has taken care of us in the past. Thank you all. See you in 5,000 miles. Oh the color White More

I had a very good experience at the dealership, everyone was pleasant and I was treated very nice. They were ready for me when I arrived, and the transaction didn't take long. was pleasant and I was treated very nice. They were ready for me when I arrived, and the transaction didn't take long. More

service was excellent Maxx explained everything. Howard explained the financial aspects and the paperwork. Bagels were very good. Maxx returned my call when I had a question. explained the financial aspects and the paperwork. Bagels were very good. Maxx returned my call when I had a question. More

The entire process great was from sales to finance. Cory B. was quick at getting back to me when I had questions about the vehicle and options I was looking for. Often returning my messaging immediately. B. was quick at getting back to me when I had questions about the vehicle and options I was looking for. Often returning my messaging immediately. Howard S. was very knowledgeable and excellent at explaining my financing options and made that process extremely easy for me. More

fantastic service center, efficient, fast, and very much in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. More

I dont remember who all i interacted with to give them credit. But they were all nice, professional and i was in and out quicker then expected. It was a simple check up and tire rotation. No upsell. No no credit. But they were all nice, professional and i was in and out quicker then expected. It was a simple check up and tire rotation. No upsell. No nonsense. I appreciate that. I just rated a few faces because it wont let me submit otherwise. I dont recall who i dealt with so no offense by omission intended More

I ordered a new truck for my husband. It took 3 months to come in but with covid it is to be expected. I hope the Tacoma will be as durable as the 2007 Sienna was. to come in but with covid it is to be expected. I hope the Tacoma will be as durable as the 2007 Sienna was. More

Never know what to expect when I go here. Received and email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never received a coupon book and when I arrived, no appointment was necessary, but my oil change wasn't due either. Tire rotation was due and it was complimentary. Service staff were nice for a change and completed in a timely fashion. More

Everyone that I talked to made my wife and myself feel like we were part of the family I would recommend the dealership to everyone that I know wants a car like we were part of the family I would recommend the dealership to everyone that I know wants a car More

Joe Jr. and Jenna in finance are awesome! Highly recommended! Bought off a different salesman and he looked at my dad more than me, a female. Joe Jr. was much nicer and spoke directly to me as the b recommended! Bought off a different salesman and he looked at my dad more than me, a female. Joe Jr. was much nicer and spoke directly to me as the buyer. More