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Toyota of Scranton

Scranton, PA

4.7
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,511 reviews

January 05, 2021

Great service! Went for a service and It was quick. It was covered under my basic warranty. I was not disappointed.. I will go back. More

by GABRIELLEGASHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Feliciano
Jan 06, 2021 -

Toyota of Scranton responded

Thank you Gabriellegashi, we appreciate you letting us know how we did at your service visit. So happy we earned 5 stars and you will come back for service. That's great. Take care. See you at your next visit.

January 04, 2021

Very friendly they understood your needs they work with you they take time to listen to you they go true all the papers work with u More

by TYFACEY
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2021 -

Toyota of Scranton responded

TYFACEY, we are so happy to know you had an outstanding buying experience. Thank you for letting us know how we did. Your 5 star rating means a great deal to the team at Toyota of Scranton. Thank you. Take care.

January 01, 2021

My experience at Toyota Scranton was very pleasant. Brian was determined to get me in the vehicle I had my eye on. Any questions I had he immediately took action to help me. Thank you for my dependable vehi More

by ARDOBRO41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Toyota of Scranton responded

Thank you, Ardobro41, for your perfect, 5 star review and kind words regarding your buying experience. Brian does his best to assist our customers find a vehicle that suits their needs. Enjoy your new vehicle. We wish you all the best. Take care

December 31, 2020

I love buying my cars at Toyota of Scranton the staff are friendly and very professional!I would definitely recommend them to family and friends thank you god a get experience More

by Shudoga0325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mercado Jr
Dec 31, 2020 -

Toyota of Scranton responded

Shudoga, thank you for the perfect, 5 star rating of your buying experience. We also appreciate your recommendation. Enjoy your new vehicle. Take care.

December 30, 2020

Dealership fast and efficient in getting the TWO vehicles ready. Mike in Finance handle both transaction with professionalism. great asset to you team of management. More

by PATGANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : doug, Michael Reilly
Dec 30, 2020 -

Toyota of Scranton responded

Thanks so much, Patgans, for letting us know about your experience. We are delighted all went well. Many thanks for purchasing 2 vehicles. Enjoy. Take care.

December 30, 2020

Always a pleasant experience when dealing with TOS. Great selection and service. Joe Jr is easy to work with and the entire team gets the job done. More

by JERRY.CAPONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin, Joe Mercado Jr
Dec 30, 2020 -

Toyota of Scranton responded

Jerry, we are thrilled Joe, Jr. was able to assist you with your vehicle purchase, and all went well. We all appreciate the perfect, 5 star review. Many thanks. Enjoy your new vehicle. All the best to you.

December 29, 2020

It was the first time we ever bought a Toyota but my wife’s sister has an Avalon and her father has a Tundra so we gave it a shot and our salesman Max was wonderful and Andrew was awesome, my wife who i More

by DEPUTY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Dec 29, 2020 -

Toyota of Scranton responded

Deptuy59, We are delighted you had an outstanding buying experience. Thank you for letting us know about your experience with Maxx and our Sales Team. Welcome to the Toyota of Scranton family. All the best to you and yours. Take care.

December 29, 2020

My wife completed this with me a few weeks ago. Ultimately her car. She's owned 6 new vehicles over the years and said by far best experience yet. I'd agree everything at every step for her went ve More

by DIGGER579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Dec 29, 2020 -

Toyota of Scranton responded

Digger579, what a wonderful review. Many thanks for the 5 stars. We are delighted your wife had a very smooth buying experience. We wish her well with her new vehicle. All the best to both of you. Take care.

December 29, 2020

The internet sales person, Brian Cloud, the transfer agent, Howard Sweeney, and the person who showed me how the 2021 RAV4’s technology features function were absolutely amazing (very kind & helpful). I More

by MDONAGHY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Dec 29, 2020 -

Toyota of Scranton responded

Mdonaghy7, thank you for your kind words about our team members Brian, Howard and Mark. We are here to assist with your automotive needs. Enjoy your new RAV4. Great vehicle! Thanks again, and take care.

December 29, 2020

Had our new car in beautiful condition when we picked it up. It was a pleasure doing business with your staff They were very kind and accommodating. More

by CMAHALIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Schneider
Feb 01, 2021 -

Toyota of Scranton responded

Our team only wants the best for our customers, so they provide top notch customer service. Thank you for taking the time to let us know about your buying experience. Enjoy your new vehicle. Take care.

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