Toyota of Scranton

My visit was painless and pleasant. My dealer was accommodating and was very respectful and knowledgeable. The car buying process took less than two hours. The staff was very kind and not pushy. I’m accommodating and was very respectful and knowledgeable. The car buying process took less than two hours. The staff was very kind and not pushy. I’m always skeptical when going to the dealerships but this one Checked all of the boxes More

Searched my problem and got back to me quickly. Each person I dealt with was professional in manner. I have always been treated with rprofessionalism. person I dealt with was professional in manner. I have always been treated with rprofessionalism. More

Facility is modern, clean, well lit, etc. Makes for a good atmosphere. Staff was excellent and managed well through all the protocols surrounding Covid. Was introduced to Jax Gronsky in Sales via the good atmosphere. Staff was excellent and managed well through all the protocols surrounding Covid. Was introduced to Jax Gronsky in Sales via the internet, as I live some distance away. Jax did well to ensure all questions were answered and that the dealership provided what I was looking for. Overall - just a real good experience and value from my perspective The dealership also provided follow up to the sale to ensure satisfaction - another nice move. More

Came through in the end! Problem resolved after a second visit. Shuttle service is a valuable and necessary part of my patronage of the service department. visit. Shuttle service is a valuable and necessary part of my patronage of the service department. More

I bought my 2010 and 2017 Prius at Toyota of Scranton and they have taken care of my cars with honest excellent service. The staff is always accommodating and courteous. I will continue to make Toyota of S they have taken care of my cars with honest excellent service. The staff is always accommodating and courteous. I will continue to make Toyota of Scranton my 'go to place'. More

Everyone was professional and couldn’t have been more helpful. While waiting for service to my new car , I was treated to lunch, very nice! helpful. While waiting for service to my new car , I was treated to lunch, very nice! More

Always easy to deal with I would highly recommend them for your new or used car and their service has always treated me with curtsey and on time performance . for your new or used car and their service has always treated me with curtsey and on time performance . More

I went to see AJ Wallace about turning in my 2019 Tundra lease early.....and I was pleasantly surprised about how easy it was to get me into another Tundra lease. The experience far exceeded my expectation lease early.....and I was pleasantly surprised about how easy it was to get me into another Tundra lease. The experience far exceeded my expectations. Thank you AJ.....we will continue to use AJ and Toyota of Scranton for the purchase/lease of our vehicles. More

This is my 5th Toyota vehicle and every experience I’ve had with them has been great! When I went to go get my 2021 Tundra SR5 Crewmax the process was easy and simple. I told them what I wanted before I go had with them has been great! When I went to go get my 2021 Tundra SR5 Crewmax the process was easy and simple. I told them what I wanted before I got there, we came to an agreement, all I had to do was sign the paperwork, and walk out with my new truck. Their employees are top notch very professional and will help with any questions you have whether it’s buying a new vehicle or getting your vehicle serviced. I’m a Toyota customer for life! More

Great place to go for quality work. All the service reps have been great, but I have been asking for Jason Palmigiano the last couple times because I like having a guy who is familiar with me. He is easy to have been great, but I have been asking for Jason Palmigiano the last couple times because I like having a guy who is familiar with me. He is easy to work with and a nice guy. Toyota of Scranton treats their customers with class. comfortable waiting room with a coffee/snack bar, text updates, and rental cars (free of charge) if you need a loaner for the day. Tip: reserve a car in advance if you want to try out a specific model. More