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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
November 10, 2020
I just recently made my first ever new vehicle purchase. Had no clue what to expect. Toyota of Scranton made the whole process very easy. They are a great group of people and they have made myself and my wi Had no clue what to expect. Toyota of Scranton made the whole process very easy. They are a great group of people and they have made myself and my wife customers for life. I highly recommend you visit Toyota of Scranton if you’re looking for a great car buying experience. More
by MASCAROMR
Verified Customer
November 10, 2020
Great service, knowledgeable, accommodating staff, great product. Friendly, patient, considerate. The vehicle was prepped and ready for pick-up the following day as had been promised the prior night. product. Friendly, patient, considerate. The vehicle was prepped and ready for pick-up the following day as had been promised the prior night. More
by PDUFF418
November 09, 2020
Brian and Jenna were awesome with their level of customer service provided. It was a real pleasure working with both Brian and Jenna. Brian’s crazy responsiveness and Jenna’s assistance working through the service provided. It was a real pleasure working with both Brian and Jenna. Brian’s crazy responsiveness and Jenna’s assistance working through the financing stuff were over the top. More
by DRBEAUCHE1
November 09, 2020
Wonderful buying experience. Maxx did a great job! The food was great, the cook was better. I was treated like a real person and all my questions were answered. Bought the car. food was great, the cook was better. I was treated like a real person and all my questions were answered. Bought the car. More
by KK819
Employees Worked With
George Zepherin, Maxx Broden, Howard Sweeny
November 09, 2020
Good experience great staff kept me informed throughout my wait. Service staff Have always been curious from start to finish. Keep up the good work. my wait. Service staff Have always been curious from start to finish. Keep up the good work. More
by MSED175
November 09, 2020
Friendly service..no pressure to buy. Maxx is one of the finest salesmen I’ve dealt with. Have already recommended Toyota of Scranton to a few friends. finest salesmen I’ve dealt with. Have already recommended Toyota of Scranton to a few friends. More
by EWYDEEN67
Employees Worked With
Maxx Broden, Howard Sweeny
November 09, 2020
It was the easiest car sales I have ever made. Everything was ready for me by the time I got there and they couldn't 't be nicer or more accommodating! (and I love my purchase). Its the perfect car for me was ready for me by the time I got there and they couldn't 't be nicer or more accommodating! (and I love my purchase). Its the perfect car for me and I get more compliments on it than any car I have ever driven. It was worth the trip to make the purchase. I'm hooked! More
by MAURTAN
Employees Worked With
November 08, 2020
I went in for a new car and that is exactly what I left with. This was the first time I purchased a brand new car and was quite nervous. The salesman and the finance department helped me tremendously. I with. This was the first time I purchased a brand new car and was quite nervous. The salesman and the finance department helped me tremendously. I will certainly go back for all vehicle needs. More
by JOHNTHAYNE
November 07, 2020
I was extremely impressed by my 30 day checkup. Alyssa Esteras was assigned to me and my truck. She made me feel like I was important and that she was going to track my maintenance needs and keep me infor Esteras was assigned to me and my truck. She made me feel like I was important and that she was going to track my maintenance needs and keep me informed at every step of the way. And she delivered and also the maintenance department delivered. VERY IMPRESSIVE! She deserves a raise. I am so happy with the service I received. Keep up the great work. More
by DWHCPORET
Employees Worked With
Alyssa Esteras
November 07, 2020
We brought in our Rav 2019 for a maintenance check, oil change, and whoever changed the oil forgot to tighten the plug and oil was leaking all over the oil pan and finally onto our driveway. Which was a v change, and whoever changed the oil forgot to tighten the plug and oil was leaking all over the oil pan and finally onto our driveway. Which was a very stupid mistake. I would think that tightening the plug was step 1 after taking out the old oil. This could have cost us to lose our engine. We are very disappointed with the maintenance department and will likely think twice about bringing in our Rav for any future maintenance appointments. More
by LEX.55
Employees Worked With
Wade Weisleder
