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Toyota of Scranton
Scranton, PA
5,511 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,511 reviews
November 06, 2020
Not this time the man Alan there I left 10 phone calls text messages and he never returned her calls I was the first time this is my sixth Bill Colbert and we should talk to that boy text messages and he never returned her calls I was the first time this is my sixth Bill Colbert and we should talk to that boy More
by greenmtnjim
Verified CustomerEmployees Worked With
November 06, 2020
Bought a brand new car, took it in and money was stolen out of it. They then blamed me and when they offered me a check and then Allen Blad the GM ripped it up in front of me and my daughter because I woul out of it. They then blamed me and when they offered me a check and then Allen Blad the GM ripped it up in front of me and my daughter because I wouldn’t take my review down because they treated me awful and didn’t even apologize. This all was in one week of purchasing the car and putting 1500 down on it! More
by t-lavalley
Employees Worked With
Other Employees :
Mary Jo the rep , Allen Blad
November 05, 2020
Our remedy to our problem was fixed quickly. Alan Aaimer was very friendly & followed thru until our total resolution. The restaurant @ the dealership has delicious food. was very friendly & followed thru until our total resolution. The restaurant @ the dealership has delicious food. More
by BET136
Employees Worked With
November 05, 2020
It is the dealership I use all the time when I need my vehicle serviced. I have never been disappointed in their service, promptness, friendliness and professionalism. vehicle serviced. I have never been disappointed in their service, promptness, friendliness and professionalism. More
by litchpal
Employees Worked With
Wayde Weisleder
November 04, 2020
Everyone is so friendly and helpful. Drop off was easy and convenient, the wait time was quick and the waiting area was comfortable and pleasing. and convenient, the wait time was quick and the waiting area was comfortable and pleasing. More
by BAPLACE71
Employees Worked With
Corey Boynton
November 04, 2020
I love my new 2015 Highlander - was a very easy process from beginning to end. The dealership as a whole fantastic !! Sent my sister and brother-in-law down for their new cars Thank you!! from beginning to end. The dealership as a whole fantastic !! Sent my sister and brother-in-law down for their new cars Thank you!! More
by KRISTI ELLIOTT
November 04, 2020
Very polite atmosphere facility. This is my 2nd visit and the staff are very friendly and professional. Staff are very helpful and they will take the time to answer any questions that is concern to the custo the staff are very friendly and professional. Staff are very helpful and they will take the time to answer any questions that is concern to the customer.....BIG PLUS 👍🏻 More
by MetalGear570
November 03, 2020
Everything worked out perfectly. The replacement fuel pumps took a lot less time than the we were told . Grateful for that. Thank you very much! pumps took a lot less time than the we were told . Grateful for that. Thank you very much! More
by JDERMONT
Employees Worked With
Other Employees :
Alyssa Esteras, Edward Rewt , Steve Feliciano, Travis Langlois, Curt Manck
November 03, 2020
Not to good 47$ for a key that just open the door. And I never asked for it they just added it on my bill. And 800$ for caliber replacement is just ridiculous never asked for it they just added it on my bill. And 800$ for caliber replacement is just ridiculous More
by mikeirvings28
