Toyota of Scranton

Oil change/general service Easy check in, employees wore masks. In waiting room people were able to social distance. No hand sanitizer available (empty gallon jug) at the coun Easy check in, employees wore masks. In waiting room people were able to social distance. No hand sanitizer available (empty gallon jug) at the counter for customers, however you could wash your hands with soap and water in their restrooms. David was pleasant and professional More

Great service and very friendly atmosphere. My service appointment was handled very professionally. Staff was very accommodating as this was very early social distancing stage. appointment was handled very professionally. Staff was very accommodating as this was very early social distancing stage. More

Rav4 purchase Even though there was no face to face contact, the transaction was as good as things allow. Everyone I dealt with were friendly and knowledgeable. Even though there was no face to face contact, the transaction was as good as things allow. Everyone I dealt with were friendly and knowledgeable. More

I purchased a 2012 Toyota Tacoma and the interior door panels were chewed by a dog. When I pointed this out to the sales manager he said he would replace them. This was a month ago and I have yet to hea panels were chewed by a dog. When I pointed this out to the sales manager he said he would replace them. This was a month ago and I have yet to hear from Toyota of Scranton. More

Efficient timely and professional Took car immediately wait time was good, they fixed my one issue only thing was they usually wash the car and didn’t this time Took car immediately wait time was good, they fixed my one issue only thing was they usually wash the car and didn’t this time More

The customer service is the absolute best! Great communication. Contactless service provided during the quarantine. Super easy transaction considering all the restrictions that were in place. Joe Me communication. Contactless service provided during the quarantine. Super easy transaction considering all the restrictions that were in place. Joe Mercado Jr. is professional, attentive and courteous. He makes the car buying process enjoyable every time! Highly recommend him and all the folks here :) More

I have the best experience buying my first vehicle they help in every step for me to get it in first place great courtesy from sales dept also from service dept and others!!! Thank you for My Toyota CHR help in every step for me to get it in first place great courtesy from sales dept also from service dept and others!!! Thank you for My Toyota CHR More

My husband and I recently bought two vehicles here. We highly recommend this dealership. Rich LaRussa is wonderful to deal with as are all of the team here. Rich got us the best deal and a great interest highly recommend this dealership. Rich LaRussa is wonderful to deal with as are all of the team here. Rich got us the best deal and a great interest rate. We won't be going anywhere else for our next purchase or trade in. Sincerely The Talarico's. More

After Purchase Issue I had an issue with my vehicle and was very stressed out as an essential worker during pandemic. James Brown met my concern with the utmost pr I had an issue with my vehicle and was very stressed out as an essential worker during pandemic. James Brown met my concern with the utmost professionalism, patience and follow thru ! Thank you James ! You were my hero that day !! More

Great service considering the circumstances, COVID Richard LaRussa and Jenna Sledzinski did great job. Process was quick and easy. Certified is the best deal. Warranty's are amazing. Love my new Highla Richard LaRussa and Jenna Sledzinski did great job. Process was quick and easy. Certified is the best deal. Warranty's are amazing. Love my new Highlander More